Enterprise Account Manager (Dallas)

*We are currently only evaluating candidates that live locally to the Dallas-Ft.Worth area.

The main goal of the Enterprise Account Executive is to retain and grow Rapid7’s business across a group of existing enterprise customers within the Dallas region. In this role you will partner cross functionally with internal teams to ensure customers realize a return on investment, leading to continued growth and expansion. This is a quota carrying role and critical to the continued success of Rapid7.
 

In this role you will:

• Manage and nurture relationships with Rapid7 customers in the Dallas region, including subsidiaries.

• Maintain responsibility for both net new sales and renewals within the assigned accounts.

• Collaborate closely with counterparts in Customer Success, Sales Engineering, Sales Operations, and Rapid7’s executive leadership to ensure the health, retention, and growth of key customer accounts.

• Conduct a minimum of bi-annual executive business reviews (in person where possible) to assess customer satisfaction and identify opportunities for enhancement.

• Initiate renewal conversations 4-6 months in advance of the renewal date to ensure the continuity of existing business

• Identify potential growth opportunities and execute sales campaigns to maximize upsell and cross-sell ARR. 

• Proactively project customer needs to the business and corral resources to ensure needs are addressed.

• Establish account success plans in partnership with Customer Success

• Accurately maintain systems to reflect activity, forecast, and opportunity information in Salesforce 

Territory Profile:

• Parent Accounts: 30-40 plus subsidiaries

• Existing Customers: 100%

• Organizations with 1,800 employees and above.

The skills you will need to bring:

• Proven success with 5+ years of closing experience in the cybersecurity industry.

• Ability to travel to local client meetings as needed.

• Understand customer selection criteria for budgeted and unbudgeted needs.

• Knowledge and experience collaborating with VAR and technology partners.

• Proven ability to navigate complex enterprise accounts.

• Demonstrated success in achieving sales targets and driving revenue growth.

• Exceptional communication and presentation skills, with the ability to articulate the value of Rapid7 solutions to key stakeholders.

• Comprehensive understanding of both new sales and renewal processes in the enterprise context.

• Strong organizational and project management skills to handle multiple accounts effectively.

• Proactive and self-motivated with the ability to thrive in a fast-paced, dynamic environment.

• Knowledge of the wider cybersecurity ecosystem.

We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today..

About Rapid7

Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We’re on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people.

With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.