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Senior Professional Services Consultant (Cloud Focus)

79% Flex
EXTRA HOLIDAYS - FULLY FLEXIBLE
Remote: 
Full Remote
Experience: 
Mid-level (2-5 years)
Work from: 
Czechia

Offer summary

Qualifications:

7+ years in field services, Strong cloud and endpoint expertise, Industry certifications in cloud solutions.

Key responsabilities:

  • Consult on customer onboarding activities
  • Support Sentinel deployments troubleshoot
  • Deliver implementation and advisory services
  • Guide customers on security best practices
  • Represent customer needs cross-departments
SentinelOne logo
SentinelOne Cybersecurity Large https://www.sentinelone.com/
1001 - 5000 Employees
About SentinelOne
SentinelOne is a leading provider of autonomous security solutions for endpoint, cloud, and identity environments. Founded in 2013 by a team of cybersecurity and defense experts, SentinelOne revolutionized endpoint protection with a new, AI-powered approach. Our platform unifies prevention, detection, response, remediation, and forensics in a single, easy-to-use solution. Our endpoint security product is designed to protect your organization's endpoints from known and unknown threats, including malware, ransomware, and APTs. It uses artificial intelligence to continuously learn and adapt to new threats, providing real-time protection and automated response capabilities. SentinelOne's approach to security is designed to help organizations secure their assets with speed and simplicity. We provide the ability to detect malicious behavior across multiple vectors, rapidly eliminate threats with fully-automated integrated response, and adapt their defenses against the most advanced cyberattacks. We are recognized by Gartner in the Endpoint Protection Magic Quadrant as a Leader and have enterprise customers worldwide. Our customers include some of the world's largest companies in various industries such as finance, healthcare, government, and more. At SentinelOne, we understand that cybersecurity is a constantly evolving field and that the threats facing organizations are becoming increasingly sophisticated. That's why we are committed to staying at the forefront of technology and innovation and providing our customers with the best protection against cyber threats. We offer our customers a wide range of services, including threat hunting, incident response, and incident management. Our team of experts is available to assist you 24/7 and can help you respond to and manage cyber incidents quickly and effectively. To learn more about our products and services, please visit our website at www.sentinelone.com or contact us to schedule a demo.
See more SentinelOne offers

Job description

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Your missions

About Us:

SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the network at machine speed – to defeat every attack, at every stage of the threat lifecycle. 

We are a values-driven team where names are known, results are rewarded, and friendships are formed. Trust, accountability, relentlessness, ingenuity, and OneSentinel define the pillars of our collaborative and unified global culture. We're looking for people that will drive team success and collaboration across SentinelOne. If you’re enthusiastic about innovative approaches to problem-solving, we would love to speak with you about joining our team!

What are we looking for?

If you’re passionate about engaging customers and creating a great experience you have a place with us. SentinelOne is growing its Professional Services team and looking for a seasoned Identity / Active Directory expert to become a Subject Matter Expert (SME) in the Singularity Identity product lines. The role of the SME is to support the professional services team in developing best practices as well as directly handle complex implementations and consultative engagements in order to deliver exceptional quality services and mission-critical security solutions.

You should have impeccable technical and communication skills and can create win/win environments for all parties that you work with. If this is you, and you want to be part of a next-gen cybersecurity technology in a company with a fantastic culture, we would love your help to drive service excellence!

What will you do? 
  • Act as the primary consultant for customer onboarding activities as they relate to cloud architectures and Sentinel Endpoint Solutions.
  • Assist with troubleshooting and debugging Sentinel deployments involving cloud environments and endpoint solutions.
  • Deliver implementation, enablement, and advisory services for SentinelOne Endpoint and related cloud-based products and technologies.
  • Consult with customers to build collaborative architecture, success criteria, and project plans for implementation customized to their business objectives.
  • Work with customers as a trusted advisor, helping guide them on ongoing security best practices, platform management, and product usage.
  • Represent and advocate for customer needs and issues across departments.
What skills and knowledge should you bring?
  • Cloud Platforms: Deep understanding of major cloud platforms (AWS, Azure, GCP).
  • Containerization: Experience with containerization technologies (Docker, Kubernetes).
  • Operating Systems: Proficient in Windows, Linux, and macOS operating systems (installation, configuration, administration, security best practices).
  • Endpoint Detection and Response: Experience with EDR/XDR tools.
  • Endpoint Management: Experience with SCCM, Intune, or similar endpoint management tools.
  • Networking Concepts: Solid knowledge of networking concepts (TCP/IP) and cloud network designs.
  • Automation and Scripting: Proficiency with automation tools or scripting languages (Python, PowerShell, Bash).
  • Database Management: Experience with SQL queries.
  • Cloud Administration: Proven experience in cloud administration and in-depth knowledge of cloud technologies from major providers.
  • Security Practices: Strong knowledge of security technologies, architecture, and operations, including threat handling, incident response, and SOC operations.
  • Customer-Centric: Possess a customer-centric approach with a strong desire and ability to work with customers in a technical capacity.
  • Field Services Experience: 7+ years in a field services role (professional services, pre-sales, support, etc.), preferably in a cybersecurity-related domain.
  • Industry Certifications: Industry certifications showing domain expertise in cloud technologies and endpoint solutions.
What will set you apart from other candidates?
  • Experience in scripting with APIs, creating automations etc.
  • Training and enablement services delivery experience.
Why Us? 
  • Generous RSUs (Restricted Stock Units) and ESPP (Employee Stock Purchase Programme) available
  • Annual bonus based on your performance, paid out in 2 instalments
  • Flexible time off on top of the standard 5 weeks of vacation
  • Flexible paid sick days and fully paid short term sick and short term nursing leave
  • Global gender-neutral parental leave (16 weeks, beyond the leave provided by the local laws) and grandparent leave
  • Volunteering paid day off and additional paid company-wide days off (e.g. 4 days in 2022)
  • Premium life insurance, private medical care and pension insurance contribution
  • Monthly Meal & Wellbeing Allowance
  • Global Employee Assistance Program, including confidential counselling related to both personal and work life matters
  • High-end MacBook, or Windows laptop, home-office-setup gear and a work-from-home allowance
  • Full access to the Udemy Business platform for hard and soft skills training, as well as support for continued learning
  • Refreshments and snacks at the offices
  • Optional company events for those who like to meet outside of work (sports days, BBQs, charity events, etc.)
  • Above-standard referral bonus

SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

SentinelOne participates in the E-Verify Program for all U.S. based roles. 

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Cybersecurity
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Soft Skills

  • motivational-skills
  • Trustworthiness
  • verbal-communication-skills
  • collaboration
Are you interested?
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