Offer summary

Qualifications:

5+ years management experience in property or mobile home management, Proven track record in excellent customer service and team management, Valid driver’s license and computer proficiency.

Key responsabilities:

Oversee 12 properties in Arkansas, New York, and Minnesota

Lead Property Managers to ensure customer service, budget, and safety goals are met

Job description

Your missions

Description

Are you a visionary leader with a passion for overseeing multiple properties and driving regional success? Do you excel in strategic planning and team development? Join us as a Regional Manager and lead our properties to new heights of excellence! Help us enrich the lives of our residents and our team members.

We are currently seeking a qualified Regional Manager who will be responsible for overseeing 12 properties in the states of Arkansas, New York and Minnesota and is located in Minnesota.

The Regional Manager positions primary focus is to lead Property Managers and their teams to ensure proper customer service, relationships, budget and safety expectations are met.

The Regional Manager position also includes, but is not limited to:

Provide excellent customer service towards residents, prospective residents, guests and local municipalities to help build and maintain relationships
Driving to critical number expectation of 100% occupancy rate at all properties
Maintaining 95% staffing levels with “A Players” at all parks
Maintaining profitability at all locations - work to a P&L - develop an “owner” mindset
Maintaining Riverstone’s reputation within the mobile home property management industry
Attend to community needs outside of normal business hours when emergencies arise 24/7
Set high standards for themselves and their team, managing to performance expectations
Perform prompt follow-up and follow-through
Adhere to all state, government, and local requirements to meet and exceed the expectations of all Fair Housing guidelines
Be invested in the mission and vision of Riverstone Communities and the specific properties you support

Regional Manager Requirements:

Be located in Minnesota
5+ years of experience within management, preferably in property management/mobile home property management

5+ years of proven excellent customer service experience through various methods - in person (verbally), over the phone (written), etc

5+ years of experience managing a successful team

Ability to legally operate a motor vehicle with a valid driver’s license
Work from home 50% of the time
Ability to travel 50%, by both automobile and airplane
Ability to be very active - walking, bending, standing and lifting up to 50 pounds
Computer proficiency, including using the internet, Google or Microsoft programs and email, etc.
Ability to take initiative and seek out details and information
Bilingual in Spanish preferred

Regional Manager Salary: $81,000-$85,000, plus bonus potential

We will offer you:

Medical, Dental, and Vision benefit plan offerings for you and eligible family members
401(k) retirement plan, with a company match
11 Paid Holidays Off, which includes getting your birthday off
Robust Paid Time Off (PTO)* and Wellness PTO
Maternity/Paternity Leave*
Ability to choose a preferred schedule that works best for you
Ongoing training and internal growth opportunities
A workplace that CARES about their team members, where you aren’t just a number in the organization, but a person who is treated with respect and can openly share their ideas to make the workplace better

*effective date of benefit dependent upon tenure of employment

At Riverstone Communities, we don’t just accept differences - we celebrate them, we support them and we thrive on them for the benefit of our team members and communities. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, disability, protected veteran status or any other status protected under federal, state or local law.

Required profile

Experience

Level of experience: Senior (5-10 years)

Spoken language(s):

Check out the description to know which languages are mandatory.

Hard Skills

Budget Management Property Management

Soft Skills

strategic-planning
ethical-standards-and-conduct
Detail-Oriented
open-mindset
Team Building
team-management
Customer Service
Relationship Building

Are you interested?