Regional Channel Manager - UCaaS/CCaaS

Regional Channel Manager - Chicago

Do you enjoy the thrill of the hunt and the adrenaline rush of closing the deal? Are you tenacious at cultivating and managing business partnerships?

Sangoma, an industry leader in Unified Communications, is looking for a Regional Channel Manager

Sangoma Technologies Corporation is a leading provider of unified communications solutions for businesses of all sizes. Founded in 1984 and headquartered in the US and Canada. Sangoma delivers a comprehensive suite of communication products and services designed to enhance business communications and collaboration. Our award winning innovative solutions include UCaaS, CCaaS, VoIP gateways, IP phones, cloud-based services, and more, a complete and customizable communications solutions to meet the demands of every size business. As a publicly traded company (TSX: STC), Sangoma is committed to continuous innovation, reliability, and customer satisfaction.

The Regional Channel Sales Manager at Sangoma is responsible for managing and developing channel sales strategies within a specified region. This role involves building and maintaining relationships with channel partners, driving sales through these partners, and achieving regional sales targets. The manager will work closely with marketing, sales, and product teams to ensure the effective promotion and sales of Sangoma's products and services through the channel partners. Must be located in the region.

Your Role:

• Develop and implement channel sales strategies to meet regional sales targets.
• Create and execute business plans with channel partners to drive sales growth.
• Assist channel partners in closing deals and provide necessary resources to achieve sales targets.
• Provide training and support to channel partners on products, services, and sales techniques.
• Managed the sales process from inception to closing, including diligent funnel management in Salesforce.
• Conduct regular meetings and reviews with channel partners to assess performance and address issues and set sales goals.
• Provide on-site demonstration of products to both partners and clients
• Collaborate with the marketing team to develop and execute marketing campaigns targeted at channel partners.
• Ensure that channel partners have the necessary marketing materials and resources.
• Document and manage all activities and communications in our CRM system (Salesforce).
• Participate in regional trade shows, events, and conferences to promote products and build relationships.
• Monitor and analyze sales performance metrics to identify areas for improvement.
• Prepare and present regular sales reports to senior management.
• Analyze market trends and competitor activities to identify opportunities and threats.
• Use data and insights to make informed decisions and improve channel sales strategies.
• Negotiate reseller contracts (where applicable)
• Additional projects and duties as assigned.
  
  
  

Your Background:

• Excellent professional relationships within the channel community firmly focused on TSD/agent relationships in your region.
• Minimum of 3 years of proven experience in channel sales management, preferably within in UCaaS and CCaaS or SaaS software or VOIP telephony.
• Proficient in Safesforce.com (Required)
• Ability to analyze sales data and market trends to make strategic decisions.
• Intense business Hunting and Development skills.
• Strong understanding of sales processes, channel management, and partner ecosystems.
• Ability to travel over 50% of the time and work your territory. (Successful RCMs are out meeting partners every day)
• Excellent communication, negotiation, and relationship-building skills.
• Strong G-Suite experience preferred
• Strong partner/reseller relationships are required in the required territory.
  
  
  

Skills:

• Leadership and team management
• Strategic thinking and planning
• Problem-solving and decision-making
• Customer-centric approach
• Time management and organizational skills
  
  
  

Work Environment:

• This role typically involves a mix of office work and field visits to channel partners.
• Flexibility to travel within the assigned region is required.
  
  
  

What We Offer:

• Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period
• Matching 401K program
• Flexible Time Off & Company Holidays
• Entrepreneurial work environment partnered with high-growth career opportunities
• Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience, with the potential to make over 240K with commission and accelerators. OTE $200K to $240K
  
  
  

Are you ready to directly impact the company and be rewarded for your performance? Are you ready to take on a new challenge?

Must be authorized to work in the United States full-time for any employer. No agencies or third-party resumes, please.

Sangoma is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.