About Us:
Healthcare is innovating and you can be a part of it. Getting data from one provider to another, or from a provider to a health insurance company, is harder than it should be. Our mission is to change this – to accelerate innovation by easing the data access burden. Imagine developing solutions that accelerate digital transformation. This is what we do at Rhapsody. By providing data exchange and data quality solutions that enable information - such as patient visit details, lab results, and billing balances– to move seamlessly from one system to another. Whether building an application or using one, every piece of the health ecosystem needs Rhapsody as a foundation.
Most people will not ever see our products (that's how infrastructure works) and services during a medical visit. Our solutions run behind the scenes, and you can think of them as the central nervous system helping to move data to accelerate innovation and improve outcomes. If using your knowledge to help solve this important problem sounds rewarding, apply today at rhapsody.health.
Summary:
The Principal Integration Architect is responsible for the designing and delivery technical solutions to successfully meet our customers outcomes. Typical projects include business software implementation and workflow consulting, integration strategy architecture and design, development, testing and implementation of application integrations. Additional duties typically include serving as a stakeholder for product features and providing integration and workflow subject matter expertise for support, product management, sales, marketing, and training initiatives.
Job Responsibilities:
- Serve as technical and lead for assigned Professional Services projects which requires independent scoping, design, and development to meet customer expectations
- Consultant with customers on their workflows, create integration solution diagrams and testing plans
- Work closely with customers to ensure the successful delivery of their solution
- Responsible for working closely with assigned Project Managers on multiple projects
- Serve as technical owner accountable for project outcomes for assigned billable work
- Participate in Professional Services team Continuous Improvement initiatives on an as requested basis
- Work closely with Professional Services Manager and Sales to assist with proposals, quotes and documentation as required
- Participate in formal education program curriculum development, content creation, training delivery, and certification evaluations on an as-needed basis
- Serve as liaison between sales accounts team and the product end-users, ensuring the accounts team is aware of opportunities, risks, and overall customer satisfaction
- Customer Orientation: Identifies and prioritizes customer needs and recognizes constraints. Seeks to find out more about customers and provide a better service. Adopts professional approach to customers. Is reliable and delivers on promises
- Attention to Detail: Able to see and pay attention to details. Able to recognize the component parts of a procedure or object, and to verify the correctness or error in an individual part or procedure
- Communication: Able to communicate information and ideas clearly and articulately both in oral and written form. Uses appropriate language, style and methods depending on audience and the purpose of communication. Able to convey complex information clearly. Anticipates the information that others will need
- Team Work: Actively participates in team activities. Encourages cooperation. Aware of the needs of others and responds flexibly. Shares information and supports other team members. Can get things done through collaboration and delegation of others and can set realistic objectives. Seeks opportunities to develop others. Prioritizes team goals over individual goals
Minimum Job Requirements:
- Degree in an Engineering, IT or Computer Science related discipline, or a combination of relevant technical and management experience of 4+ years
- 5+ years building custom Rhapsody integrations in a healthcare environment
- Proficiency in JavaScript within Rhapsody
- 1-2 years experience with REST API integrations
- Demonstrates a proactive approach towards problem-solving and is self-sufficient in resolving tasks independently without guidance.
- Accountability to be able to work within a small group of stakeholders and senior consultants
- Demonstrates proficiency in processing and deciphering data from diverse sources, skillfully detecting correlations and patterns, and drawing causal inferences. Possesses a creative mindset, capable of generating multiple and innovative solutions, systematically evaluating each option, and ultimately selecting the most suitable approach
- Assumes accountability for managing their own productivity and efficiently utilizing time. Possesses a keen sense of situational awareness and can identify opportunities to contribute value without explicit instruction.
- Proficient in identifying and executing strategies to optimize circumstances and enhance outcomes.
- Exhibits a high degree of analytical acumen by effectively identifying and isolating critical elements within complex problems and scenarios.
- Able to identify and separate out the key components of problems and situations. Able to manipulate and interpret information from a range of sources, to spot patterns and trends in information and to deduce cause and effect from this. Can generate a range of creative solutions, evaluate them and choose the most appropriate option
- Participate in the on-call rotation
Preferred Skills and Experience:
- 5+ years of billable project experience for integration projects
- Experience with HL7 v3, X12, and complex XML
- Experience using TLS for encryption and authentication
- Experience with HTTPS, Kafka, and AMQP communication protocols
Other Duties: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position.
Rhapsody provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
