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CRM Specialist

extra holidays
Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Proven experience in CRM or similar role, Proficiency in CRM software and tools, Strong understanding of automation sequences.

Key responsabilities:

  • Design & implement automation sequence guide
  • Create CX journey/EDM funnel for engagement
  • Utilize CRM software for email campaigns
  • Monitor campaign performance & make data-driven decisions
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Ironbrij Startup https://ironbrij.com.au/
2 - 10 Employees
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Job description

Position Title: CRM Specialist
Location: Remote
Type of Employment: Full-time
Salary Range: 35,000-40,000

Job Summary:

As a CRM Specialist, you will be responsible for designing and implementing an automation sequence guide that drives traffic to our masterclass. Your main goal will be to create a comprehensive customer experience (CX) journey and email direct marketing (EDM) funnel that effectively engages potential attendees and converts them into participants.

Key Responsibilities:

  • Develop and implement an automation sequence guide tailored to drive traffic to our masterclass.
  • Create a detailed CX journey/EDM funnel that maps out the customer experience from initial contact to masterclass attendance.
  • Design the automation flow as a visual diagram for easy understanding and implementation.
  • Utilize CRM software and tools to build, execute, and optimize email marketing campaigns.
  • Monitor and analyze campaign performance, making data-driven adjustments to improve conversion rates.
  • Collaborate with the marketing team to align strategies and ensure cohesive customer messaging.
  • Stay updated on industry trends and best practices in CRM and email marketing.

Qualifications and Requirements:

  • Proven experience as a CRM Specialist or in a similar role.
  • Proficiency in CRM software and tools.
  • Strong understanding of automation sequences and customer journey mapping.
  • Excellent communication and collaboration skills.
  • Analytical mindset with the ability to interpret data and make informed decisions.
  • Creative thinking and problem-solving abilities.
  • Familiarity with creating visual diagrams for automation flows.

Benefits:

  • Permanent Work from home
  • Great team of smart people, in a friendly and open culture
  • Real responsibilities and challenges in a fast-evolving company
  • 14 days annual leave credits

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Organizational Skills
  • Creative Thinking
  • Analytical Skills

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