CRM Specialist

Position Title: CRM Specialist
Location: Remote
Type of Employment: Full-time
Salary Range: 35,000-40,000

Job Summary:

As a CRM Specialist, you will be responsible for designing and implementing an automation sequence guide that drives traffic to our masterclass. Your main goal will be to create a comprehensive customer experience (CX) journey and email direct marketing (EDM) funnel that effectively engages potential attendees and converts them into participants.

Key Responsibilities:

• Develop and implement an automation sequence guide tailored to drive traffic to our masterclass.
• Create a detailed CX journey/EDM funnel that maps out the customer experience from initial contact to masterclass attendance.
• Design the automation flow as a visual diagram for easy understanding and implementation.
• Utilize CRM software and tools to build, execute, and optimize email marketing campaigns.
• Monitor and analyze campaign performance, making data-driven adjustments to improve conversion rates.
• Collaborate with the marketing team to align strategies and ensure cohesive customer messaging.
• Stay updated on industry trends and best practices in CRM and email marketing.

Qualifications and Requirements:

• Proven experience as a CRM Specialist or in a similar role.
• Proficiency in CRM software and tools.
• Strong understanding of automation sequences and customer journey mapping.
• Excellent communication and collaboration skills.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Creative thinking and problem-solving abilities.
• Familiarity with creating visual diagrams for automation flows.

Benefits:

• Permanent Work from home
• Great team of smart people, in a friendly and open culture
• Real responsibilities and challenges in a fast-evolving company
• 14 days annual leave credits