Enrollment Team Lead

Description

At Hill Country Mental Health and Developmental Disabilities Center our vision is to empower people, foster hope,
support choice, and celebrate success.

**HILL COUNTRY MHDD CENTERS IS OFFERING A $2,000 SIGN ON BONUS FOR ALL MENTAL HEALTH POSITIONS THAT ARE FULL-TIME, NEW HIRE EMPLOYEES**

Help us help others:

The Enrollment Team Lead reports to the Director of Clinical Services and is responsible for overseeing and providing clinical supervision for the enrollment team as they enroll individuals into Texas Resilience and Recovery (TRR) services. The Enrollment Team Lead will provide brief diagnostic assessments and Mental Status Exams. The Enrollment Team Lead also provides clinical review of requests for services in an effort to triage those with the highest need to an enrollment specialist with priority. Office hours are M-F 8:00 am – 5:00 pm, and extended hours one day a week; however, the position must have flexible hours to accommodate individuals who cannot meet between 8:00 am and 5:00 pm. The position requires the ability to work autonomously with little supervision.

You will get to:

• Directly supervises the enrollment team including enrollment specialists and the enrollment coordinator.
• Completes brief diagnostic assessments.
• Administers Mental Status Exams.
• Reviews requests for services and identifies those eligible for triage to the front due to high clinical need.
• Coordinate with the enrollment coordinator and enrollment specialists.
• Coordinate with the Care Navigation team and Director of Care Navigation to ensure continuity and procedural clarity.
• Review new enrollments on a weekly basis to assist with closing the loop, ensuring they are connected to routine services in the clinic with an assigned Care Coordinator.
• Must provide collaborative documentation at least 95% of the time or no later than 24 hours after delivery of service.
• Monitor performance of enrollment specialists and provide coaching as necessary to support the achievement of assigned performance targets. 

Qualifications

You’ll definitely need:

• Master’s degree from an accredited college or university in social, behavioral, or human services
• Licensure as an LPC, LCSW or LMFT in the state of Texas
• Valid Texas State Driver’s License
• Current Automobile Insurance
• 3-5 years of experience working in a mental health setting providing Mental Health services in an outpatient setting. (Preferred)
• Experience working within a team setting. (Preferred)
• Bilingual; English/Spanish (Preferred)
• Live within 30 miles of clinic with reliable transportation (Preferred)

We’ll also want you to:

• Guards client confidentiality by being knowledgeable of and adhering to HIPPA regulations.
• Adhere to all Hill Country MHDD policies and procedures.
• Maintains CANS/ANSA certification.
• Travel as required for service delivery and professional development.
• Driving company or personal vehicle as required for service delivery and professional development.

• Performs other duties as assigned by Manager/Director.
• Job description may be changed to reflect job updates and requirements.
• Performance metrics may change to reflect operational needs of the organization.

We’re excited to provide:

• PPO health insurance plan with option to add dependents.
• PPO dental plans and vision insurance options for healthy teeth and eyes.
• Employer paid life insurance.
• 401(a) plan, employer matches your contributions dollar for dollar up to 8% of your salary. You are 100% vested after 3 years of service.
• 457/403(b) plan, employees are immediately eligible to contribute pre-tax earnings for to the plan for retirement.
• Generous paid time off for fun and vacations and paid sick time for when you’re under the weather.
• Authentic and caring environment where folks care about each other and want to do good in the world.

We can pay you:

$35.37 per hour with benefits eligibility plus good karma for doing good in the world.