Solutions Engineer (USA)

As a Solutions Engineer, you have an innate desire to develop solutions to customer problems in the application deployment space. You will be the technical interface for prospective customers and partners of Neon. This is an IC role with the potential to become a leadership role for our SE org.

About Neon: Neon is a multi-cloud serverless Postgres service that is designed to make Postgres developers more productive in the cloud. We have separated compute and storage so they can scale independently. Neon is fully managed so all you need is connect to the database url and develop. This keeps costs low during development and makes it easy to deploy into production. Now add database branching, which means instantaneous copying of any database at any point in its life cycle, and you have a Postgres that is ready for modern development workflows.

We are a product-led company with a generous free tier that serves a technical audience with transparency and solutions vs. sales.

Key Responsibilities

Technical solutions: Understand prospective customer and partner’s technical architecture and needs. Transparently communicate if and how Neon’s DataBase as a Service solution can address those needs.

Solution demonstrations: Create and deliver compelling product demonstrations (not presentations) to showcase the capabilities and benefits of our serveless postgres service. Be willing to learn new tools e.g., app dev frameworks to showcase how Neon fits in.

Requirements gathering: Collaborate with product development teams to provide prioritized feature requests from customer interactions, helping shape the product roadmap.

You have

• Minimum of 5 years of experience working with developer tools across modern app dev frameworks e.g., NextJS or Node.js, databases - postgres or mySQL and cloud services (AWS, Azure) in general.
• Demonstrated success or a strong interest in learning and solving technical issues in deploying sample applications e.g., a To-do app or for data use cases e.g., PII data anonymization.
• Demonstrated success or an interest in customer facing interactions both online and in person.
• Strong technical communication skills, both in written docs and during demos.
• Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred).
• Solutions engineering or Product management experience preferred.

Our Team

• We are a distributed team of 95 people working from 25+ countries (concentrating around North American and European time zones)
• We are a team with decades of experience building databases and deep knowledge of Postgres internals. We have experienced Postgres committers and hackers on the team (check Heikki, Anastasia, Arseny, Matthias profiles)
• We aim for a diversity of thoughts and backgrounds
• We are keen to be a fast-moving, flat org and avoid hierarchical structures

Our Investors

Top-tier investors backed up Neon's vision:

• We raised $104 million in funding from Menlo Ventures, Notable Capital, Khosla Ventures, General Catalyst, and Founders Fund.Venture vehicles of Snowflake and Databricks invested in Neon.Our angel investors are prominent technologists and ecosystem players. More than 20 awesome angels supported Neon, including Nat Friedman, Elad Gil, Mike Ovitz, Ajeet Singh, Guillermo Rauch, Søren Brammer Schmidt, and Wes McKinney.Our Board includes Quentin Clark, Glenn Solomon, Joe Morrissey, and Tim Tully.

Our Offer

• You have an opportunity to be an early employee in the fast-scaling, ambitious team
• You can work 100% remote: we'll handle all formalities to arrange work from your home
• We grant equity (stock options) to all full-time hires
• We offer a competitive benefits package in line with all tech companies (top-notch equipment, unlimited vacations, paid parental leaves, and much more)
• We are distributed, yet make our bonds during regular offsites (the last one was in Barcelona, Spain)