Litigation Intake Specialist

The Litigation Intake Specialist plays a crucial role in our legal team and is responsible for assisting with the initial intake of potential litigation cases. The Litigation Intake Specialist will also assist the Subpoena Department by helping to ensure subpoena responses are completed timely and accurately.

List of required duties below. Distinguish on-site duties with a *.

• Assist in file opening, which will include escalation review from other departments, service of process, general mail, etc. to determine whether our department will take over management of the litigation. 
• Support the Subpoena team by gathering documents responsive to subpoena requests to ensure accuracy of content to produce the requested information. 
• Maintain confidentiality and professionalism in handling sensitive client information and legal matters.
• Manage intake databases or software systems to track and manage case intake and status.
• Collaborate with other administrative staff to ensure seamless transition of cases from intake to legal representation.
• Performs related duties as assigned by management.

*These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site may still require partial on-site work to perform the role satisfactorily.

Required education and experience.

• High school diploma or equivalent, required.
• Bachelor's degree in Paralegal Studies, Legal Studies, or a related field preferred.
• 2-4 years’ experience in a legal intake role or similar position within a law firm or legal department.

Required knowledge, skills, and ability.

• Strong knowledge of legal terminology and procedures related to litigation.
• Excellent communication and interpersonal skills, with the ability to interact professionally with other departments and outside counsel.
• Exceptional organizational skills and attention to detail.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Experience in Consumer Finance and/or Mortgage Servicing and/or Litigation background with a working knowledge of how to interpret pleadings, etc.
• Proficiency in Microsoft Office Suite and legal case management software.

#LI-NT1

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.