AU Systems Engineer | ZR_455_JOB

This is a remote position.

• Provide technical support and assistance to end-users over the phone and via remote access tools related to Level 2 & 3 technical issues.
  
• Support Microsoft 365 services, ensuring effective deployment and ongoing maintenance of applications like Exchange Online, Identity, Teams and Intune.
  
• Design and implement Microsoft Azure cloud solutions, including virtual environments and network configurations.
  
• Manage and maintain Windows and Linux servers for security, reliability, and efficiency.
  
• Design, configure, and manage networking solutions, such as firewall appliances, wireless access points, network switches, VPNs, and intrusion protection systems.
  
  
  

Requirements

• Expertise in Microsoft Azure, Microsoft 365, Windows Server, Active Directory, DNS, Intune, and Group Policy. - Extensive experience with Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and Intune.
  
• Hands-on experience with hybrid cloud environments and integrating Azure with on-premises Windows Server and Linux environments.
  
• Strong understanding of networking protocols, operating systems, and cloud computing platforms.
  
• Familiarity with network protocols and services, including TCP/IP, DNS, DHCP, Group Policy and VLANs.
  
• Excellent problem-solving and troubleshooting skills, with the ability to troubleshoot complex technical issues effectively.
  
• Strong communication and interpersonal skills. - Ability to work independently and as part of a team.
  
• Expertise in administering MySQL, MS SQL, and PostgreSQL databases.
  
• Familiarity with web portals and CMS systems.
  
• Experience with virtual desktop infrastructure, such as Azure Virtual Desktops and Citrix Virtual Desktops, is a plus.
  
• Experience with learning management systems (LMS), such as Moodle and Canvas, is a plus.
  
• Experience with scripting and automation tools (PowerShell, Bash).
  
• Good documentation skills Who is this role suitable for:
  
• You love technology and helping clients maximise the benefits from it.
  
• You enjoy diverse technical challenges, learning, and working with a mix of people and technology together.
  
• You're happy to own new challenges and lead implementation for projects. - Your written and verbal English skills are vital.
  
• You have an obvious and demonstrated passion for IT.
  
• You have strong Level 3 Engineering skills and want to cement those and start participating in projects.
  
• You have attention to detail and a logical troubleshooting approach.
  
• You fundamentally understand networking, Windows OS, Linux, virtualisation, and Microsoft 365 products.
  
• Someone with an interest in IT Services and Cyber Security
  

Benefits

• Permanent Work-from-home setup
  
• Company-provided equipment
  
• Secondary WiFi Modem
  
• 21 Leave Credits
  
• 100% conversion of UNUSED leave credits
  
• HMO on Day 1
  
• 13th Month Pay
  
• Grab Voucher every month
  
• Birthday Gift
  
• Loyalty Gift
  
• Christmas Gift
  
• Work-Life Balance
  
• Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.