Offer summary
Qualifications:
Philippine resident, Fluent in English and Spanish.Key responsabilities:
- Handling customer inquiries via calls
- Scheduling appointments and insurance verification
ABOUT THE JOB: This opportunity is for full-timers only who are willing to work during US hours.
The ideal candidate should have fluency and comprehension in the English and Spanish languages and possess a great personality and professionalism to provide the utmost customer service to patients and providers alike through emails and calls. This candidate should have the initiative to take on responsibilities not just within the tasks provided and is willing to go above to resolve any challenges along the way.
TASKS
Answering inquiries coming from calls
Insurance Verification
Checking eligibility before appointment
Scheduling appointments
Prior Authorization
MUST HAVES :
BENEFITS:
FREE HMO for the VA and 1 qualified dependent
Permanent and Full-time WFH
PTOs (Sick leaves, Vacation Leaves, Paternity/Maternity leaves, Bereavement Leaves)
Client initiative Incentives
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VargasAndrews
Scale Virtually VA
ClearDesk