Senior Product Designer

Talkspace is a leading online therapy company that connects individuals with licensed therapists for convenient and confidential mental health support. Our mission is to make therapy accessible and affordable for everyone, and we are dedicated to improving the mental well-being of our users through innovative and user-friendly digital experiences.

We are seeking a highly skilled and experienced Senior Product Designer to join our team and own our provider product experience. This role is crucial in enhancing the tools and functionalities that our therapists use to deliver exceptional care. As a Senior Product Designer, you will collaborate with cross-functional teams to create intuitive, elegant, and delightful designs that meet the needs of our providers and support the overall mission of Talkspace.

Key Responsibilities:

• Lead the design process for our provider product, from research and ideation to prototyping and final execution.
• Collaborate closely with product managers, engineers, and other stakeholders to define and prioritize design projects.
• Support product strategy, ensuring the product team is asking the right questions and solving for identified user problems.
• Conduct user research and usability testing to gain insights into the needs and behaviors of our providers.
• Create user journeys, user flows, wireframes, prototypes, and other artifacts to help clarify concepts, aid decision-making, and build consensus.
• Contribute to the development and maintenance of our design system.
• Stay up-to-date with industry trends and best practices to drive innovation and excellence in product design.

Qualifications:

• 3+ years of experience in product design, with a focus on designing digital products for both responsive web and mobile platforms.
• Proven track record of leading design projects from concept to launch, preferably in the healthcare industry.
• Strong portfolio showcasing a range of design skills, including user research, wireframing, prototyping, and visual design.
• Strong proficiency in Figma
• Excellent understanding of user-centered design principles and best practices.
• Strong communication and collaboration skills, with the ability to articulate design decisions and rationale to stakeholders.
• Experience with designing for complex workflows and data-driven products is a plus.
• Experience designing AI features is a plus.
• Passion for mental health and a commitment to making a positive impact through design.

Our Design Team Culture: 

Our design team culture at Talkspace is highly collaborative, with incredibly talented designers dedicated to design excellence. We foster an environment that will give you the support you need to boldly take on exciting challenges and continuously develop your craft.

How to Apply: Interested candidates are invited to submit their resume, portfolio, and a cover letter outlining their relevant experience and why they are passionate about joining Talkspace.

Why Talkspace? 

Talkspace is the most comprehensive and convenient way to take care of your mental health and wellness, focused on providing quality mental health services on your own terms. 

Our signature psychotherapy and psychiatry product connects individual users with a network of thousands of licensed mental health providers through an easy-to-use and HIPAA-compliant web and mobile platform. With Talkspace, users can connect their dedicated provider via live video, text, or phone.

Backed by over 10 years of industry-leading research and clinically proven results, our accessible care model continues to make huge strides in lowering the barriers to quality mental healthcare services nationwide. Talkspace is the top insurance-covered therapy service with over 112 million Americans covered and a leader within the Corporate Wellness Space, with more than 200 employer partnerships across several industries.

Our focus to help people feel better starts at Talkspace, where we connect and collaborate as a team to make the world a better place. Fun company-wide events, happy hours, wellness perks, flex PTO, access to Talkspace products, and competitive benefits are just some of the ways we make Talkspace a great place to work. Do you want to save the world? Come join us! 

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification, if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace? 

Diversity

Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.

Equity

Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.

Inclusion

Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.

Belonging

Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.