Offer summary
Qualifications:
5+ years experience in Sales/Customer Success management in Capital Markets/Banking sector, Proven track record of achieving targets/KPIs as Account Manager/Customer Success Manager.
Key responsabilities:
- Serve as central point of contact for customers and build relationships
- Achieve commercial revenue through up-selling and cross-selling
- Ensure customer satisfaction and retention, negotiate contracts
- Act as strategic advisor to customers, stay updated on product updates and market trends
- Liaise with internal teams to improve customer experience and delivery process