Property Management and Customer Service Officer

Position Available: Property Management and Customer Service Officer

Location: Remote; Sri Lanka based

Hours: Full-time; 5:30am - 1:30pm, IST Colombo time

Are you an experienced Property Management Associate seeking an exciting opportunity to progress your career? We are hiring this role to join our growing workforce at Elephant Teams.

 Your main responsibilities & experience:

• Excellent Communication Skills: You are a strong communicator and are able to communicate effectively with internal stakeholders, colleagues, suppliers and clients.
• Client management: You are able to organise your time effectively, and work independently. When you have client queries, you are organised, systematic and professional in reaching out to clients to get what you need.
• Experience in Australian Real Estate: Manage & oversee portfolio of properties in Australia and knowledge in Compliance and regulations. Assist in conducting property market reviews and research.

What your profile will look like:

• Must have - a minimum of 1+ years experience: Demonstrable experience in Australian Real Estate Management
• Must have - strong communication skills: Fluent written & oral English skills is a must.
• Preferred - experience using relevant marketing tools and platforms: Familiar with utilising tools such as Canva, Adobe Suite, and platforms including LinkedIn, Facebook, Instagram, YouTube. 
• Must have - accountability & great attitude: Ability to work under minimal supervision and a sense of responsibility towards the work entrusted. 
• Preferred - Australian client experience: Experience working for Australian companies or clients would be an added advantage.

Benefits of joining the Elephant Teams family:

• Fully Remote Work: WFH, always. We set you up with all the best equipment you need to work from home effectively. Never commute for work again.
• Competitive Compensation: A competitive salary package commensurate with your experience and skills.
• Team Events: We organise regular on-the-ground events for all our Elephant Teams staff members.
• Professional Growth: Opportunity to work alongside some of the best Australian companies & executives and further your career.

If you are a proactive, detail-oriented individual with experience as a Property Management Associate, and you meet the above requirements, we invite you to apply and join our client’s team in supporting their impactful work.

To apply, please submit your application, attach your resume, and answer a few questions to assess your suitability for the role!

You must have legal working rights in Sri Lanka, and be living in Sri Lanka, to apply for this role.