Business Operations Specialist

Description

Bizzabo is looking for a skilled Business Operations Specialist in Ukraine to join our amazing global Operations team. We are looking for a motivated, proactive, and positive person with strong project management skills able to organize their work. Join our dynamic operations department, where we streamline processes, enhance efficiency, and drive growth. This role will be responsible for supporting Bizzabo’s Go-To-Market teams by assuring client contracts are compliant with internal policies, CRM management, overseeing incentive programs, and filling the RFPs.

Bizzabo’s Event Experience Operating System is a modern, intuitive platform used by the world’s leading organizations to deliver immersive experiences and events at scale. Named a Leader in the Gartner® Magic Quadrant™ and Forrester Wave™ for event technology, enterprises rely on Bizzabo to manage their entire event portfolio, regardless of format or size. Bizzabo is recognized by Newsweek as a 2024 Global Most Loved Workplace and as a 2024 Top Most Loved Workplaces® for LGBTQ+ employees. Bizzabo was founded in 2011 by Boaz Katz, Alon Alroy, and Eran Ben-Shushan and is headquartered in New York and Tel Aviv.

Requirements

What you’ll be doing:

• Creating opportunities in CRM (Salesforce)
• Assist with inputting data in CRM 
• Prepare contracts and make sure they get signed by clients
• Liaise and follow up with the internal teams (Professional Services Team, Sales, CSM) and clients to collaborate on closing the deals
• Review client contracts for compliance with internal policies
• Manage incentives for the Go-To-Market (GTM) team, aligning with company policies and performance objectives
• Filling Prospects questionnaires (RFPs), ensuring responses are comprehensive, competitive, and delivered on time
• Provide accurate and timely information to management
• Constantly improve the working process, making it more efficient
• Develop a strong knowledge of the company’s products and services in order to facilitate the sales process

Who you are:

• Minimum of 3-5 years of experience in Business Operations, Business Consulting or Finance
• You have great verbal and written English communication skills
• Demonstrated ability to manage multiple projects simultaneously with a keen attention to detail
• You participated in automating or optimizing business processes you owned
• Strong analytical and problem-solving skills, with a proven track record of improving operational efficiencies
• Excellent communication and interpersonal skills, with the ability to interact effectively with all levels of management and cross-functional teams
• Proactive and positive-minded approach to work
• Confident user of CRM software (Salesforce or similar system) and Microsoft Office Suite, with a strong emphasis on Excel
• Using Zapier, Tray.io, Workato, and/or being able to visualize business processes is a plus.
• You are enthusiastic about learning and leveraging new technologies, including AI, to drive results.
• Be willing to adjust your start and end times to accommodate working with teams in different time zones. (The team typically begins work at 11 am in the Ukrainian time zone)

Community Details and Perks

At Bizzabo, we believe that culture is more than just happy hour and a ping pong table (though we do love a good ping pong tournament); we believe that culture is everything we do and how we do it. Our values are what help to guide us in our interactions with each other, our customers, and anyone who crosses paths with Bizzabo. Bizzabo fosters an environment of communication and trust. We don’t just offer the opportunity to share ideas; we encourage you to own your ideas and bring them to fruition.