Workday Transformation Program Manager

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. 

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.  

Job Summary: 

Transformation Program Managers support Acrisure’s Transformation Office in effectively leading their programs with internal partners and stakeholders in building strong stakeholder relationships of trust, designing requirements, creating execution plans, facilitating change management, capturing and reporting metrics on critical priorities and program activities, and providing the Transformation Office and Acrisure leadership with timely data and information for informed decision making. 

Responsibilities: 

• Lead the alignment and optimization of diverse geographies and business units into cohesive and efficient operating models, applying exceptional change management to ensure a smooth and successful organizational transformation 

• Manage Transformation Office programs, working with all levels of stakeholders to bring teams together with common systems, tools, processes, standards, and business vertical alignment 

• Partner with stakeholders to understand requirements of current and future state. Translate that into effective program plans, communication plans, engagement initiatives, metrics, and business line/functional reporting 

• Develop, evaluate, manage, and report on program health assessment for a portfolio of programs while ensuring stakeholder requirements are met resulting in the expected business value and impact 

• Work alongside Solutions Engineering to drive process improvement and scalable solutions that work across a complex ecosystem of business lines and verticals 

• Plan, implement, and monitor technology implementation programs 

• Partner closely with communication, training, and shared services resources to help drive lasting change and keep stakeholders informed throughout the organization 

• Oversee and build the capability of multiple project teams, ensuring program goals are reached 

• Maintain fiscal discipline in administering program activities; report on the same 

• Analyze, evaluate, and overcome program risks and issues. Communicate risks and/or issues to managers and stakeholders in a timely manner with mitigation options 

Key Skills: 

• Intellectual curiosity with a passion for problem-solving and change management 

• Proven ability to create rapport with and influence all levels of stakeholders 

• Ability to plan, execute, mitigate risk, and be accountable for results with a bias for action 

• Strong personal credibility and leadership skills; can comfortably lead senior executives through difficult trade-off discussions and creatively drive consensus 

• Unique ability to balance equally building relationships and driving performance 

• Ability to apply Program Management best practices with a predisposition to produce fast, practical recommendations 

• Low-ego while being equally comfortable giving and receiving direction, leading and contributing, driving executive conversations or supporting as necessary 

• High EQ with a strong ability to 'read the room' and adjust approach, facilitate change management tactics, and foster trust at levels of the organization 

• Ability to rapidly get to an '80/20' answer, and comfort tailoring the analytical approach as necessary given program and project timelines 

• Expert verbal and written communicator; ability to cut through the noise and make the complex simple 

• Extensive knowledge of and ability to expertly apply change management principles throughout a complex organizational structure 

• Technical Expertise: Significant experience with and knowledge of enterprise resource planning (“ERP”) system integration and implementations across global enterprises, preferably experienced with Workday ERP. 

Education/Experience: 

• Bachelor's degree (or higher) in Business Administration or related field and 5+ years of experience leading large transformational efforts and program teams 

• Demonstrated leadership experience and indirect team leadership of cross-functional resources 

• Demonstrated success in past roles, helping companies transform Operations and Technology 

• Extensive experience and comfort managing several concurrent projects of varying structures and types 

• Experience leading large change initiatives using industry best practices tools and methodologies 

• Advanced user of MS Office, SharePoint, project management, business process management, business intelligence, and CRM tools 

• PMP certification preferred