Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.
Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing, and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.
Reporting to the Sr. Director Sales Training, this person will be accountable for the development, implementation and delivery of training strategies, plans, programs, and processes to support Bausch + Lomb Surgical business goals and objectives.
Responsibilities
- Partner with Marketing, Sales, Medical Affairs, R&D and Sales to identify training needs, align on solutions to design & execute training content on the r B+L Surgical portfolio of products. Including but not limited to Intraocular lenses, OVD’s, Stellaris Elite, instruments, and accessories.
- Plan, organize and facilitate all Phases of new hire training and on-going development.
- Collaborate daily with current B+L Surgical Training Managers and team.
- Communicate frequently & partner with Field Sales Trainers on new hire onboarding, facilitating classes, aligning training calendar content and ongoing training programs.
- Co-travel (2x per quarter) with new and current sales personnel to assess, coach and develop their level of product knowledge and related skills.
- Train to tools and programs for representatives and customers to identify, develop and drive opportunities to maximize the promotion of Advanced Technologies to their patients.
- Work with field team to develop skills around - Ophthalmic clinic management and practice staff practice tools and patient education resources.
- Identify, design, create and facilitate effective content that improves the desired competency level of sales representatives.
- Responsible for coaching, developing, and utilizing the Field Sales Trainers in on-boarding new hires and in all training programs.
- Demonstrated ability to analyze performance gaps and develop training initiatives to drive results.
- Continuously seek and support new approaches, practices, and processes to improve the efficiency of training services offered.
- Be a product expert on all promoted anterior and posterior products and the competition.
- Assist in creating a measurement strategy and sustainability process before and after programs/initiatives.
- Utilize and promote digital tools to enhance sales activities.
Qualifications
- Bachelor’s degree from an accredited college/university or equivalent experience.
- Minimum of 5 years selling/supporting Ophthalmologists with proven results
- Practice management and business development experience in optometry and/or ophthalmology
- Desired previous training experience, corporate and/or field-based is required or completion of a formal training development program.
- Desired experience in training surgical representatives’ procedures associated with cataract procedures.
- Solid understanding of the referral pathway for cataract surgery.
- A willingness to collaborate and work within dedicated team, wear multiple hats, and approach projects/initiatives with a sense of urgency.
- Strong verbal, listening, written communications and facilitation skills both live & virtual is required
- Ability to be proactive, self-motivated, and self-directed.
- Ability to serve as a role model/mentor/coach to field representatives.
- Potential up to 50% travel
- Strong analytics skills.
- Ability to travel as needed to support field development and business needs.
- Strong interpersonal skills and professional demeanor.
- Effective problem solving and troubleshooting skills.
- Excellent organizational skills and ability to prioritize under pressure.
- Ability to manage multiple tasks simultaneously.
- Proven leadership qualities.
- Exhibit resourcefulness and accountability.
- Demonstration of sustained, high performance in current position
- Preferred location St. Louis, MO; Remote option available
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Job Applicants should be aware of job offer scams perpetrated through the use of the Internet and social media platforms.
To learn more please read Bausch+Lomb's Job Offer Fraud Statement.
Our Benefit Programs: https://www.bausch.com/careers/benefits/
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
