At NAVISITE - Part of Accenture, celebrating our employees and investing in their well-being and development is not just a priority or an initiative - it's woven directly into our company fabric. Our mantra and unofficial corporate hashtag #SoMuchGood is all about recognizing our team's commitment and achievements, both inside and outside the office. It's that theme that has driven a host of programs at Navisite - it's who we are. What we do is simple: We work hard, we have fun, we give back to the community and we never take our eye off the goal - creating a modern cloud MSP with a global, talented team of employees. Join us and be part of our team!!
Manager, Oracle Team
Coaches, mentors, and leads individual team members
Hires and trains new Oracle DBAs
Provides technical expertise and is a subject matter expert to Oracle DBAs and customers
Responsible for escalation of customer issues or concerns.
Provides oversight and direction to team members
Ensures service delivery consistency across all team members
Works with other team managers to ensure consistency across teams
Participates in a technical escalation on-call rotation
Analyzes individual customer workloads and assigns customers where appropriate
Makes recommendations for process improvements based on DBA and customer feedback
Works with other teams to optimize service delivery processes, including monitoring, customer success managers, sales, and professional services
Participates in internal initiatives to improve operational efficiency
Responsible for P&L for the Oracle department.
Provides DBA support as a primary DBA for customers
Provides proactive and reactive database support for customers
Maintains a high level of expertise in all areas of Oracle, including but not limited to, RAC, Data Guard, patching, upgrades, installations, migrations, standard maintenance, performance tuning, and configuration
Makes recommendations to customers to optimize and improve their Oracle environment
Directly supervises employees on the Oracle Team.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Interviews, hires, and trains employees.
Plans, assigns, and directs work.
Appraises performance.
Rewards and disciplines employees.
Addresses complaints and resolves problems.
NAVISITE - Part of Accenture, is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees. Navisite does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factor.
Internal Applicants – No sponsorship available / External Applicants – Sponsorship not guaranteed. Any potential sponsorship depends on a number of factors, including but not limited to the local candidate pool and can vary from year to year.
You must ensure compliance with data protection legislation under the DPA, EU GDPR, any other applicable data protection legislation.
