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Sr Product Designer - HTS APAC

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Australia, APAC

Offer summary

Qualifications:

Experience in product design, Ability to manage stakeholder feedback.

Key responsabilities:

  • Design innovative travel booking solutions
  • Utilize research data for product enhancement
  • Manage design portfolio compliance reviews
Hopper logo
Hopper Information Technology & Services Scaleup https://www.hopper.com/
1001 - 5000 Employees
About Hopper
At Hopper, we’re on a mission to build the most customer-centric travel company on earth. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the world’s fastest-growing mobile first travel marketplace -- one that enables our customers to save money and travel better. Hopper’s goal is to reduce traveler anxiety throughout all stages of the trip buying and taking process. By creating a transparent travel marketplace and unique, data-driven financial technology products focused on providing peace-of-mind, Hopper adds value along each step of the customer’s journey. Hopper has launched several bespoke fintech products that leverage our immense first and third-party data to create products and value that do not exist elsewhere - including Refundable and Flexible Tickets and Price Freeze. Thanks to these offerings, Hopper’s revenue growth is up 112% despite the travel slowdown due to COVID-19. With over $250M in funding from leading investors in both Canada and the US, Hopper is primed to continue its acceleration to becoming the world’s fastest-growing end-to-end customer-centric travel offering. Recognized as one of the world’s most innovative companies by Fast Company three years in a row, Hopper has been downloaded over 50 million times and sees over 1 million new installs per month. The app has received high praise in the form of mobile accolades such as the Webby Award for Best Travel App of 2019. Come take off with us! *All of our open positions are always listed here and please be advised that our team will reach out via a Hopper email address.*
See more Hopper offers

Job description

About the job

The Hopper Technology Solution (HTS) team - APAC is currently looking for an experienced Product Designer to join the Hopper Technology Solutions team to own and lead the delivery 

This role operates across a much broader scope than traditional design roles.

As such, we would expect someone to join us that can:

- Deal with ambiguity and balance building out multiple features at once without jeopardizing the quality of the design or lose sight of the customer experience
- Generate innovative and delightful design components that help us meet our product and business goals
- Lead UX research of consumer travel shopping patterns in multiple markets
- Lead and manage detailed and lengthy stakeholder feedback and requirements from an external partner (one of the largest banks in the region)


What would your day-to-day look like:
  • Design the best place to book travel in APAC!
  • Leverage customer research and data to find ways to make the product more and more convenient and rewarding for customers
  • Diving deep on product data to identify opportunities to improve the product through design
  • Building and maintaining an organized design portfolio for our partner for the purpose of compliance and legal reviews
  • Lead design reviews with an external partner and make strong business cases for why we should build what we want to build


    • An ideal candidate:
  • Has the ability to work in a start-up environment AND a traditional business environment
  • Makes design decisions with quantitative and qualitative data and is comfortable making decisions without absolute certainty
  • Exhibits a detail-oriented approach to design 
  • Can clearly explain their thinking verbally and through writing to help drive clarity, uncover new questions, and get to a resolution working both independently and with various team members or stakeholders
  • Takes ownership and moves quickly while exhibiting good judgment
  • Shows technical depth that allows them to communicate with, understand, and earn the respect of world-class engineers 
  • Has a strong focus on doing what is right for the customer and the company without ego
  • Is highly adaptive and flexible to a changing environment and absorbs the greater context of organizational goals and appropriately weighs this as an input into their product work
  • Has experience with consumer marketplaces, as a plus


    • Perks of working with us:
  • Well-funded and proven startup with large ambitions, competitive salary, and the upsides of a pre-IPO equity package.
  • Hopper offers a monthly cash allowance to cover the cost of private Medical, Dental and Vision & Life insurance expenses.
  • Please ask us about our very generous parental leave, much above industry standards!.
  • Unlimited PTO.
  • Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
  • Entrepreneurial culture where pushing limits and taking risks is everyday business.
  • Open communication with management and company leadership.
  • Small, dynamic teams = massive impact
    • #posttoexternal

    Required profile

    Experience

    Level of experience: Mid-level (2-5 years)
    Industry :
    Information Technology & Services
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Data AnalysisStakeholder CommunicationsDesign PortfolioUI/UX Research
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