Salesforce Developer- Remote

*We are open to supporting 100% remote work anywhere within the US*

ICF’s Digital Modernization division is a rapidly growing, entrepreneurial, technology department, seeking a Salesforce Developer to support upcoming needs with our federal customers.  You will be part of our team supporting an exciting opportunity at the Department of Veteran’s Affairs (VA). This opportunity is contingent on contract award and can be performed remotely. 

Our Digital Modernization division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our client’s business.

Responsibilities and Duties:

• Perform ongoing Salesforce administration (create accounts / profiles, defining fields, updating layouts, reports, dashboards etc.) and development.

• Monitor Salesforce.com usage for compliance & maintain security for Salesforce.com data.

• Implement App Exchange platforms.

• Providing support for hosted applications that includes monitoring logs, deployment support, and responding to questions.

• Developing administrative salesforce tools and functionality & troubleshooting platform related issues.

• Monitoring activity in Production and lower environments.

• Design, develop, test, document, and deploy high quality business solutions on the SFDC platform based on industry best practices as well as business needs.

• Manage the process of implementing improvements and new functionality in SFDC application. Deliver support and solutions for break/fix issues.

• Communicate and collaborate with other technical resources and stakeholders regarding status, technical issues and creative solutions.

• Work closely with team members to research integration issues & develop new Salesforce.com prototypes & applications.

• Perform maintenance and troubleshooting of applications.

• Reviewing and Responding to Incident Tickets utilizing a ticket tracking tool and following up to completion.

• Facilitate continuous improvement within the environment & document best practices and operational procedures.

Required Skills: 

• 2+ years of Software development and implementation using Salesforce, preferably in a consulting environment.  

• 1+ year of experience with Salesforce.com data structure and understanding of how to leverage the tool to meet complex process and reporting requirements.  

• 1+ year of experience supporting Salesforce.com configuration tasks such as field/page updates, workflows, automated approvals

• 1+ year of experience with database software, Platform as a Service solution (dept. of transportation)

• 1+ year of experience in tools and technologies, such as JIRA/Confluence, Github, and Bamboo/Jenkins,

• 1+ year of experience working with Agile methodologies and working across entire software development lifecycle including design, development, testing, implementation, deployment, maintenance.

• Bachelor’s degree in Computer Science, Information Technology, or a related field

• Salesforce Administrator certification

• Must reside in the United States.

• US Citizenship or Green Card required (required by federal government for this position)

• Currently possess or have ability to obtain a VA Public Trust Clearance. 

Desired Skills:

• Salesforce Platform Developer I certification

• Platform App Developer

• Omni studio developer

• Experience in tools and technologies, such as ELK Stack, Codescan, SIEM, GRC, Splunk, Copado, Provar, Eggplant,  Commvalt/Capstorm, Colibra, Secure network management, and Endpoint protection

• Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences that are in a geographically dispersed environment (conference calls, face-to-face)

• Previous experience at the VA or previous military experience is desirable

Why you’ll love working here:

• Flexible work location

• Generous vacation and retirement plans

• Comprehensive health benefits 

• Diverse workforce that values equality and inclusion

• Ongoing training and development opportunities

• Friendly community with lots of social events

• Participation in charity initiatives

• Employee support program

Working at ICF

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: