Call Centre Consultant (RG146 Qualification or Interested in Upskilling)

Looking to apply your love of all things customer service with your RG146 knowledge? Or interested in attaining qualification? WE GOT YOU COVERED 

Benefits:

• Work 1 day from the comfort of your home, then join us onsite in our vibrant office 
• Supportive and social team culture
• Above award hourly rates of $34.48 an hour + super 
• Progress with an Australian leader in Financial Services 
   

Your Next Role:

• Call centre opportunity starting early Aug ranging from 6 months & potential for permanency thereafter 
• You will be the primary point of contact for all incoming customer calls, ensuring each interaction is marked by outstanding customer service.
• Handling a large volume of inbound queries through calling, emails and chats. 
• Promoting products and services tailored to member's needs
• Detailed training programmes in place to get you set up in your role!
• Supportive and bubbly team environments

What you Need:

• Minimum of 6 months to 1 years recent experience (within last two years) in a call centre or high volume phone based role (Financial Services industry is a bonus)
• Genuine passion and proven experience in delivering exceptional customer experiences
• Up for a challenge - someone who tackles complaints or complex issues with resilience
• Full time availability across Mon- Sat (rosters across 8-7pm working consistent full time hours of 37.5 each week)
• Must be available to work onsite with options to work from home once a week 
• Exceptional communication skills both verbally and written
• Proven professional references from previous employers 

What Next?

Apply now and kick start your Weploy journey with one of our dedicated Talent team members 🚀