Senior B2B Marketing Strategist - UK

About Momentum ITSMA

Momentum ITSMA enables ambitious companies to achieve market-beating performance by winning, growing and retaining the most valuable client relationships. Join us in a dynamic work environment and be part of delivering market-beating success.

About Client Practices

Our consulting teams are a vital part of Momentum ITSMA’s success. These teams are at the forefront of our client relationships, leading interactions and developing a deep understanding of our client needs and their business environment, driving engagement, and recommending and shaping innovative projects.

About the role

The Senior Consultant role stands as a pillar in our Client Practices. Entrusted with owning the evolution of client programs, they adapt fluidly to market dynamics, ensuring strategies mirror current client needs. Their proactive risk management, combined with a commitment to client satisfaction, cements our reputation as a trusted growth partner. They are dedicated to amassing a wealth of client and business insights that will give them a unique position to design and execute market-beating growth strategies.

As the lead program strategists, Senior Consultants use their technical skills to craft tailored solutions, drawing upon innovative solution design, and rigorous project scoping. Their leadership, evident in mentorship and proactive problem-solving, positions them as the consulting discipline's figurehead. Their skills in client management and strategic thinking creates lasting client relationships and guarantees impactful program outcomes. Embodying our mission as growth marketing pioneers, and aligning client teams for peak performance, the Senior Consultant is not only an inspiration for colleagues, providing mentorship and guidance, but is also the gravitational centre of our consulting ecosystem, ensuring our program design helps practice clients consistently outperform their markets.

Key Accountabilities:

• Owning the progression of client work into scalable, enduring programs, ensuring that each project evolves in a manner consistent with our clients’ changing needs and market dynamics.
• Personal accountability for proactively detecting and highlighting risks or issues related to Practice work, orchestrating collaborative efforts with the Practice Leads and internal Consultancy functions to devise and implement mitigation or remediation strategies.
• Ensuring the utmost client satisfaction across all deliverables by closely monitoring feedback, understanding client preferences, and guaranteeing responsiveness, ultimately cultivating long-term, trusted client-partner relationships.
• Taking personal ownership of each project's lifecycle, ensuring all work aligns with the highest quality standards, meeting or exceeding client expectations within set timelines.
• Personal accountability for producing transparent, comprehensive, and timely business reporting across all ongoing practice projects, ensuring stakeholders are kept informed.
• Owning the responsibility of gathering, synthesizing, and maintaining a rich database of insights concerning the client's business environment, challenges, and growth context, ensuring this knowledge informs future projects.

Key Responsibilities:

• Proactively identifying, analyzing, and presenting potential client growth opportunities, ensuring that they align with the client's strategic objectives and contribute to their success.
• Establishing and nurturing multifaceted mentorship-based professional relationships with Practice and Consultancy colleagues, fostering a collaborative environment and ensuring seamless integration of Consultancy resources in project execution.
• Consistently demonstrating our value proposition by delivering tailored solutions, anticipating client needs, and reinforcing its position as an indispensable growth consultancy partner.
• Taking the initiative to gather client feedback, ensuring high satisfaction scores, and adeptly navigating discussions to obtain permission for case study publication across all practice works.
• Maintaining a rigorous standard in scoping, managing timelines, ensuring accurate timesheet submissions, and overseeing all essential systems reporting related to project delivery, ensuring efficient project management practices are adhered to.
• Serving as the primary point of contact and knowledge hub for the client, adeptly managing communications, providing insights about the category, understanding the nuances of projects delivered across the Practice, and actively leading knowledge-sharing sessions with peers, ensuring best practices are consistently applied.

Skills and competencies:

Technical skills

• Project Scoping and Time Estimation: The ability to create detailed and realistic project scopes. Ensuring projects remain within the boundaries of time and resources, aligning with the strategic goals and delivering meaningful outcomes.
• Knowledge Capture and Evolution: Engage in the continuous journey of learning and knowledge sharing. This role is pivotal in capturing valuable insights from each project, enriching the collective intelligence of the team, and contributing to the evolution of the consultancy’s expertise.
• Innovative Solution Design: Drive the design of groundbreaking solutions. This creative contribution will consistently raise the bar, ensuring the delivery of exceptional, tailored consulting solutions that resonate with clients and contribute to their success.

Leadership skills

• Mentorship and Team Development: Take on the important role of mentor and team builder. This guidance will cultivate a harmonious and collaborative environment, fostering personal and professional growth for every member and enhancing the overall team performance.
• Accountability and Ownership: Embracing a culture of accountability and ownership. Commitment to these principles will fortify the team’s resilience, ensuring consistent delivery of exceptional results and contributing to the long-term success of the consultancy.
• Proactive Problem Resolution: Be the catalyst for effective and anticipatory problem-solving. This proactive approach will keep projects on track, ensuring a seamless and timely delivery that meets and exceeds client expectations.

Client Management

• Relationship Building: Strengthen the bridge of trust and collaboration with clients. This expertise in relationship management will be the cornerstone for enduring and mutually beneficial partnerships, ensuring client satisfaction and loyalty.
• Client Engagement Leadership: Elevate client interactions by leading engagements with clarity and impact. This will ensure that clients’ voices are heard and their needs addressed, solidifying their confidence and satisfaction with the consultancy’s services.
• Deep Client Understanding: Delve into the intricacies of each client’s world. This commitment to understanding their unique contexts will inform tailored consulting solutions, ensuring alignment with their objectives and industry nuances.

Consultative and Strategic Thinking

• Strategic Growth Planning: Engaging collaboratively in strategic growth planning. This insight will shape robust and aligned growth strategies, ensuring the consultancy and clients move forward together towards shared success.
• Entrepreneurial Vision: Bringing forth an entrepreneurial spirit to identify and seize new market opportunities. This visionary thinking will drive business expansion and innovation, keeping the consultancy at the forefront of the industry.
• Authentic and Inclusive Strategy Development: Championing the development of authentic and inclusive strategies. Commitment to these values will resonate within the organization, ensuring strategies that are not only successful but also inclusive and empowering for all stakeholders.

Salary

£55,000 to £90,000 DOE

Perks & Benefits

• Annual leave: 25 days (UK) plus Public Holidays
• 3 bonus days off for end-of-year shutdown (25 Dec to 1 January)
• Company bonus scheme
• Healthcare plan
• Personal training budget
• Fully accredited ABM certification
• Sabbatical leave options
• ‘Pimp my home office’ budget
• Enhanced parental leave
• Enhanced sick leave
• Hybrid working and flexible working policy
• Our very own Culture Club, regular social and wellbeing events
• Dedicated ESG committee

For further information, please visit our website - https://momentumitsma.com/