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Sr. Business Analyst

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

5+ years experience in business analysis, software development and testing methodologies, Proficient in Microsoft Office, data flow diagrams, and user acceptance testing coordination.

Key responsabilities:

  • Identify stakeholders, gather requirements, and facilitate meetings
  • Translate business needs, support vendor evaluation, and assist in user acceptance testing
  • Develop procurement documents, conduct market research, and maintain project artifacts
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Job description

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Your missions

This is a remote position.

Job Location: Available to work Remote.

Short Description:

NC Department of Health and Human Services seeks a Senior Business Analyst/Technical Writer to support IT software development projects implemented by vendors and/or in-house development teams.

Job Description:

Primary tasks include:

  • Identify and document stakeholders, data flows, and current and future state process flows.
  • Gather, document, validate, and maintain business, functional, and technical/non-functional solution requirements needed as input to market analysis, software procurement, and solution development process.
  • Translate clients business needs into agile themes/features, personas, epics, user stories and product backlogs or detailed business requirement documents and use cases depending on development approach.
  • Work with Product Owner, business SMEs and Vendor to groom user stories and define acceptance criteria to ensure that stories meet the team-defined definition of ready.
  • Work with vendor or internal developers and testers to confirm the functionality meets the storys acceptance criteria.
  • Participate in vendor discovery/gap analysis and detailed requirement development efforts.
  • Assist the Business/Product Owner in planning, preparing for and conducting user acceptance testing, including developing test scenarios and test cases.
  • Perform requirements traceability throughout the project lifecycle to support user acceptance testing and production rollout.
  • Develop procurement documents such as Requests for Proposals, Requests for Quotes, and Requests for Information.
  • Develop federal Advanced Planning Documents and Advanced Planning Document Updates as needed to secure federal funding. 
  • Support vendor proposal evaluation efforts and assist in documenting/consolidating evaluation results.
  • Support process improvement initiatives.
  • Perform market research for proposed automation projects.
  • Support options analysis and business case development for proposed automation projects.
  • Document meeting agendas and notes.
  • Facilitate requirements gathering meetings.
  • Provide technical writing support including developing project document templates, proofing and/or authoring documents, drafting formal communications, and disseminating project documents. 
  • Support project manager in maintaining project artifacts and developing status reports.
  • Support the development of surveys, assessment tools, project methodologies, policies and procedures.
  • Maintain SharePoint site for each assigned project
  • Perform other analysis and technical writing assignments as assigned


Requirements

Skills

Required / Desired

Experience

Knowledge of business system techniques and testing methodologies for software development

Required

5+ Years

Demonstrated experience in gathering business requirements and development of business rules and process flow.

Required

5+ Years

Proven experience with business process design, definition and/or re-design.

Required

5+ Years

Solid understanding of software development lifecycle and Agile, Waterfall and Hybrid development frameworks, including BA role

Required

5+ Years

High proficiency in Microsoft Office products (MS Word, Excel, PowerPoint) and SharePoint

Required

7+ Years

Knowledge creating Context, Data Flow, and Functional Decomposition Diagrams

Required

5+ Years

Experience in planning & coordinating user acceptance testiing including developing and executing test scenarios and test cases

Required

5+ Years

Experience facilitating small to large meetings

Required

5+ Years

Demonstrable analytical skills and attention to detail

Required

-

Excellent communication skills (both verbal and written)

Required

-

Demonstrable analytical skills and an attention to detail

Required

-

Excellent creative thinking and problem-solving skills

Required

-

Working knowledge of Jira and Confluence

Required

-

Experience working for State government

Highly Desired

-

Working knowledge of OpenText Application Lifecycle Management (ALM) and Quality Center (QC)

Highly Desired

-

Experience in development of procurement related documents including RFP, evaluation criteria as well as vendor evaluation

Desired

-

Human Services and/or Accounting related experience

Desired

-

Experience using Microsoft Project

Desired

-



Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • creative-problem-solving
  • microsoft-office
  • Detail-Oriented
  • open-mindset
  • verbal-communication-skills
  • quality-control
  • Analytical Thinking

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