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Service Desk Technician at 4cgroup

unlimited holidays - extra holidays - extra parental leave - long remote period allowed
Remote: 
Full Remote
Contract: 
Full time
Work from: 
South Africa

Offer summary

Qualifications:

BCom or BSc degree, Honours degree in IT/related field.

Key responsabilities:

  • Start as Service Desk Tech, progress to Solutions Engineer
  • Learn, understand, process information quickly under pressure
4C Group of Companies logo
4C Group of Companies Information Technology & Services SME http://www.4cit.group/
51 - 200 Employees
About 4C Group of Companies
The 4C Group was incorporated in 2003 and since then we have become recognized as leaders in enterprise data and transaction management. The iNSight Platform is our flagship product. It is a complete enterprise information management, business assurance, business systems and e-commerce solution. It optimizes large-volume data and transaction processing without compromising on speed, scalability or flexibility. It is ideal for businesses operating in the financial services and telecommunication sectors. Our telecoms and financial services knowledge coupled with our best-in-class technology, give our clients peace of mind and a competitive advantage that delivers an exceptional return on investment. Due to our collaborative approach we have enduring relationships with all our clients resulting in a 100% client retention record and business growth primarily through client recommendations.We continuously align our solutions with advances in technology. Our pedigree can be found in information management and we believe it will play an instrumental role in both big data and IoT. Talk to us if you have to ingest, warehouse, analyze and process vast quantities of data.
See more 4C Group of Companies offers

Job description

We are hiring graduates!

Do you consider yourself a smart ‘know-it-all’ IT youngster that is hungry for opportunity and learning all you can?

Are you the top of your class kind of student but at the same time humble about needing to start out somewhere?

Then 4C Group is the place for you! These Solutions Engineers say so too:

“What I enjoy about the role is creating, building and testing API’s as well as automating processes. Also, love the work from home option and the great culture (My team mates never criticize. We all make mistakes, but no one will ever laugh at you”

-Intermediate Solutions Engineer; 1 Year with 4C Group-

“This is not the type of environment where you are ‘pigeonholed’, you get exposure and get to work with databases, Operating Systems, Applications and Proxy’s. You get exposure to a variety of different things”

-Intermediate Solutions Engineer, 4 Years with 4C Group-

“On a daily basis, you are faced with issues and need to find solutions. You are therefore constantly upskilling yourself and broadening your knowledge”

-Intermediate Solutions Engineer, 2 Years with 4C Group-

“I enjoy the problem-solving element of the role. Also implementing new projects. From an operations perspective, you do a lot of things to set up logic and having that analytical ability. I think if you can grasp the product quickly, the role will be enjoyable”

-Solutions Engineer, 1 Year with 4C Group-

One of the 4C values is transparency, therefore, we want to mention that the requirement is for you to start out in a Service Desk Technician role. It is a high pressure and challenging environment, and you will be required to learn, understand, and process a lot of information in a short period of time. This will equip and enable you to be promoted to our Solutions Engineer role which is why we are embarking on this graduate recruitment drive.

What you need to qualify for the role? A BCom or BSc degree and preferably an Honours degree in Information Technology, Information Systems, Informatics or Computer Science. You should be well versed and clued up in current and future tech, be willing to learn with a go-getter attitude.

If you feel you have what it takes and tick all the boxes coupled with exceptional soft skills, we want to hear from you!

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Operating SystemsApplication Lifecycle ManagementDatabase ManagementREST API DevelopmentAutomation

Other Skills

  • Verbal Communication Skills
  • Learning Agility
  • Problem Solving
  • Open Mindset
  • Teamwork
Are you interested?

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