Clinical Support Specialist - DACH

Resuscitation, ZOLLMED.com

At ZOLL, we're passionate about improving patient outcomes and helping save lives.

We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won’t just have a job. You’ll have a career—and a purpose.

Join our team. It’s a great time to be a part of ZOLL!

Job Summary:

To position, coordinate & conduct clinical support and training associated with new hospital and EMS marketing programs, particularly Resuscitation Pathways.  Reporting to the Clinical Support Manager, the role will be a clinical/technical expert on all ZOLL ALS products and serve as a resource to the ZOLL hospital and EMS sales teams, both direct and business partners where applicable.  In addition, the position will assist the Clinical Support Manager with the development, refinement and execution of all clinical initiatives associated with ZOLL’s marketplace.  The role may be required to draft clinical documents and train sales representatives, part-time clinical educators and other ZOLL staff in current resuscitation practices as well as clinical marketing programs. 

ESSENTIAL FUNCTIONS:

• Coordinate and conduct all aspects of the local strategy with regards to Pathways and other clinical marketing programs

• Owning and driving the importance of high quality CPR both in and out of hospital

• Act as a clinical expert of all ZOLL products, serving as a reference, resource, and educator for customer and ZOLL personnel

• Serve as a clinical expert as it relates to resuscitation, including, but not limited to, AHA/ERC guidelines, clinical practice and translational research

• Assist in pre and post-sales support activities, such as education, follow-up CQI’s

The expectation is that this position will be field based and approximately 75% travel will be required. There will be the need for occasional travel outside of the region.

QUALIFICATIONS:

• Resuscitation Officer, Biomed, Nurse or Paramedic with a minimum of 3-5 years of experience in the critical or emergency care setting

• ALS/APLS certification, instructor level preferred

• Experience educating Health Care Providers

• Degree or equivalent in Business, Health Care, or related field.

• 2 – 4+ years of experience in health care industry.

• Demonstrated written and oral communications skills in English and German, including strong presentation skills.

• Technically savvy with electronic media, computer skills.

• Experience with resuscitation and a passion for improving patient outcomes in hospitals. 

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of

activities, duties, or responsibilities that are required of the employee for this job.  Duties,

responsibilities, and activities will be reviewed periodically as duties and responsibilities change

with business necessity.  Essential and marginal job functions are subject to modification.

ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D