Offer summary
Qualifications:
Native English speaker (spoken and written), 1 year CSM experience, B2B SaaS experience advantageous, Superb communication skills, tech-savvy with startup mentality, Team player, high work ethic, positive attitude, Growth mindset, proactive in customer success.
Key responsabilities:
- Develop customer relationships for retention and loyalty
- Onboard, grow, & maintain customer base globally
- Assess client health, prevent churn strategies
- Collaborate cross-functionally to drive customer success
- Identify customers not maximizing product and create success plan