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Web Support Technician (Remote, UK Only)

Remote: 
Full Remote
Contract: 
Salary: 
21 - 27K yearly
Work from: 

Offer summary

Qualifications:

Strong knowledge of Wordpress, Magento, cPanel/WHM, Apache and Linux, Experience in technical troubleshooting and problem-solving for websites.

Key responsabilities:

  • Respond to tickets promptly
  • Troubleshoot technical issues
  • Perform design changes and site maintenance tasks
Bird Marketing logo
Bird Marketing Marketing & Advertising SME https://bird.co.uk/
11 - 50 Employees
See more Bird Marketing offers

Job description

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Your missions


Web Support Technician

Essex

£21,000 - £27,000 (Plus Incentives)


Bird is searching for a competent Web Support Technician to join our Essex based team. We are an award-winning digital agency providing results-driven online marketing, technical and creative services to a broad range of clients, including local SMEs and global brands such as Huawei, St James’s Place and First Data.


You will be working closely with the Technical Director to troubleshoot and problem solve a range of technical issues and creative tasks. Your day-to-day responsibilities will include:


  • Promptly responding to incoming tickets
  • Fixing / debugging existing websites
  • Working with the following technologies
    • Wordpress
    • Magento
    • cPanel / WHM
    • Apache and linux
    • Freshdesk
  • Installing and configuring plugins
  • Custom design changes
  • Administrative tasks
    • Adding and editing products on ecommerce stores
    • Changing content on websites
    • Setting up and managing emails and domains

Required profile

Experience

Industry :
Marketing & Advertising
Spoken language(s):
Check out the description to know which languages are mandatory.

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