Offer summary
Qualifications:
Bachelor's degree in business or related field., 10+ years experience in customer-facing roles., Strong communication and interpersonal skills., Experience in SaaS products and technology., Proficient in CRM software and tools..
Key responsabilities:
- Guide customers through onboarding process.
- Manage large strategic accounts as advisor.
- Foster strong relationships with customers.
- Collect feedback for product improvement efforts.
- Ensure customer satisfaction and retention.