IT Lead Full Stack Developer and Operations Support

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

We are looking for a skilled and dedicated IT Lead Full Stack Developer and Operations Support Engineer to join our team. This role involves both hands-on development and application support. The ideal candidate will have a strong background in cloud infrastructure, software development, security, and DevOps practices. In addition to being part of the development process, this position specializes in maintaining and providing technical support for applications beyond the development stage, ensuring their smooth operation within the firm. The role involves close collaboration with other development teams, infrastructure partners, and internal/external clients to address and resolve technical support incidents. We seek a proactive individual with excellent problem-solving skills who can work effectively across various teams.

As an IT Lead, Full Stack Developer and Operations Support Engineer, your duties and responsibilities will include:

Development:

• Design, implement, and manage scalable, secure, and reliable cloud infrastructure (preferably GCP)
• Design and develop Micro Services based solutions using Java/JEE frameworks, UI frameworks, Docker and Kubernetes/EKS
• Ensure the development of responsive high-performing applications by integrating front-end technologies such as Angular JS
• Champion the implementation and adoption of modern software development practices, including automated testing, CI/CD pipelines, and DevOps principles
• Perform code reviews and provide guidance on secure coding practices
• Troubleshoot and resolve application issues, working closely with development and QA teams

Application Support:

• Be available on-call 24/7 to support internal Network Operations applications
• Expand knowledge base of operating procedures/runbooks for supported applications
• Collaborate within the team to resolve application alerts and advance as needed
• Deevlop and implement strategies to improve the reliability, performance, and scalability of the products and services supported by the Network Operations team
• Monitor Dashboard to provide better access to potential issues and future outages
• Analyze proposed application design and provide feedback on potential gaps to business requirements
• Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk, advances appropriately
• Collaborate with development teams to integrate security practices throughout the CI/CD pipeline

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor’s degree in computer science, Information Technology, or a related field
• 10+ years of experience in enterprise full stack Java development (J2EE, Spring, Hibernate, Tomcat) with back-end experience in PostgreSQL or MySQL with Angular front end
• 3+ years of experience in DevSecOps, infrastructure, and application support.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders
• Proven leadership abilities, with experience mentoring junior developers and driving technical excellence within the team
• Proven expertise in Agile development
• Strong knowledge of CI/CD tools (Jenkins, GitLab CI, CircleCI) and version control systems (Git)
• Familiarity with containerization and orchestration tools (Docker, Kubernetes).
• Proficiency in GCP and cloud-native architectures
• Strong experience in APM tools configuration and monitoring (Dynatrace/AppDynamics/New Relic/Datadog/Splunk/Sumo Logic)

BONUS POINTS FOR:

• GCP Professional Cloud Architect Certification 
• 2+ years of experience in telecom industry

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WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice