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WASH Technical Advisor II – Knowledge Management, Learning, and Communications
Location: PSI approved US State or any Country in which PSI operates
20-35% international travel
Location Type: Remote Eligible – Location subject to approval
Reports to Director, WASH
Who we are
PSI is a network of locally rooted, globally connected organizations working to achieve consumer-powered healthcare — people-centered health systems that ensure quality, affordable care wherever and whenever it is needed. Our origins in sexual and reproductive health have grown into a broader mission. Today, we work with the public and private sectors as well as local communities, prioritizing people’s voice and choice and developing solutions to meet their essential health needs. Over the past five decades, we have helped push boundaries, break taboos, set trends, and develop innovative solutions to complex global health challenges.
Join us!
Since 2012, PSI has been a leader in developing markets for sanitation and currently supports a portfolio of WASH projects in 10 countries. Our newest team member will play an integral role in helping PSI take sanitation access to scale through strengthening market systems for sanitation. We are a small, nimble, collaborative team that works hard and has a lot of fun.
This is an exciting opportunity for a WASH technical professional to help capture and document the many lessons learned across PSI’s market development projects, support teams to develop new evidence, and share what we’ve learned with the sector. We are looking for an entrepreneurial, independent, passionate person to join our rapidly growing global WASH Team as a Technical Advisor II for Learning and Communications.
Salary Range:
PSI is offering the following salary ranges for this position, dependent on candidate location:
• For the United States (paid in USD):
Technical Advisor II - $86,000 (MINIMUM) - $108,000 (MID-POINT) - $130,000 (MAXIMUM)
• For Kenya (paid in Ksh):
Technical Advisor II – Ksh 3,960,000 (MINIMUM) – Ksh 6,600,000 (MID-POINT) – Ksh 8,580,000 (MAXIMUM)
• Other PSI countries (paid in local currency): Salary range to be determined dependent on location
*For applicants applying outside of the US; please note that those hired outside of the US will be employed through the local PSI office. Pay and benefits will be commensurate with the role and practices of the local office, including payment in local currency. Details will be provided during interview process.
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Your contributions
- Technical (45% of Time):
- Lead development and implementation of department's global learning agenda and annual communications plan in coordination with the internal WASH Leaders Group and the department’s Director and Deputy Director.
- Contribute to the development and implementation of the department's, project's, or network member's technical learning agenda and annual plans, including possibly leading development and implementation of discrete workstreams.
- Provide remote and in-country technical assistance to build capacity of network members to effectively deliver results in line with PSI and global best practices and the department's, project's, or network member's technical strategy.
- Support project teams with report writing and development of learning agendas, communications plans and strengthening technical programming.
- Program Management (20% of Time):
- Provide inputs into development of budgets for field activities and proposals. Strengthen systems and procedures for knowledge management.
- In coordination with PSI’s M&E and research teams, pro-actively support the design and implementation of studies and action research for all projects across the portfolio.
- Undertake rapid evidence reviews/syntheses on certain issues/topics for programmatic use to ensure smooth operational and programmatic implementation
- Thought Leadership / Knowledge Management (15% of Time):
- Facilitate knowledge sharing across PSI’s projects, including coordinating and facilitating PSI’s WASH Global Leadership group.
- Organize and manage PSI’s WASH conference participation, including supporting country teams to prepare and submit abstracts.
- Coordinate and maintain internal knowledge management systems and databases.
- Develop and disseminate technical and programmatic briefs, webinars, reports, and manuscripts both internally and externally.
- Contribute to the global community of practice through technical review of tools and strategies shared by partners.
- Representation (10% of Time):
- Represent the department or PSI WASH projects internally and externally, including preparing presentations for engaging with a variety of audiences.
- Maintain and update PSI’s WASH SharePoint.
- Strengthen PSI WASH’s online presence through communication platforms and collaboration sites, external facing sites and communities of practice.
- Fundraising (5% of Time): Contributes to new business development by writing or reviewing proposals. May serve as lead writer on a medium bid or pieces of a larger bid.
- May manage people; provide coaching and mentoring to staff. (5% of Time)
Time percentages listed above are not exact. They are estimates and may change. This is also not an exhaustive list of all tasks that an incumbent is expected to perform but is instead a summary of the primary responsibilities and requirements of the job. The incumbent may be asked to perform duties not included above. PSI reserves the right to revise job profiles at any time based on changes to the required job responsibilities.
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What are we looking for?
- Bachelor's Degree (or international equivalent) in a related field
- Master’s Degree (or international equivalent) in a related field (e.g., MPH, MSc, MPP, MPA, MBA) preferred
- At least 7 years of related experience. Equivalent combination of related education and experience may be substituted.
- Experience providing multi-country technical assistance to WASH programs strongly preferred.
- Demonstrate in-depth technical knowledge in the WASH sector as a technical advisor and in leading knowledge management, communications, and learning activities.
- Ability to provide technical assistance to PSI network with minimal support. Experience with sanitation or market-based approaches strongly preferred.
- Ability to share knowledge internally and externally with communities of practice.
- Ability to produce technical products and tools with minimal oversight and direction.
- Self-starter.
- Ability to lead development of technical approach for proposals with oversight.
- Demonstrate flexibility and adaptability.
- Demonstrate emotional intelligence and ability to collaborate with colleagues.
- Strong interpersonal and communication skills, both verbal and written. Proficiency in a relevant language other than English preferred. French language skills preferred.
- Exceptional writing skills for a wide variety of outputs, including technical documents, abstracts, blog posts, proposals, and presentations.
- Experience designing and supporting the implementation of action research.
- Strong skills in developing appealing and professional communications outputs, such as posters, PowerPoint presentations, and project briefs.
- Cultural Humility and respect.
The candidate we hire will embody PSI’s corporate values:
Measurement: You use hard evidence to make decisions and guide your work. You set clear goalposts in advance and explain clearly if you need to move them.
Pragmatism: You’ll strive to deliver the best possible result with the resources available. You won’t be paralyzed by a need to make things perfect.
Honesty: You own your mistakes and are open about your shortcomings – it’s the only way you’ll learn and improve.
Collaboration: You’ll quickly establish a mental map of whom you can rely on for what, on your team, at headquarters, and in our country offices – if you try to do it all yourself, you won’t succeed.
Trust: You accept limits to your sphere of control and give colleagues the benefit of the doubt.
Commitment: You are in it for the long-haul and want to grow with the organization, just like PSI serves its consumers and partners with host-country governments through thick and thin.
References will be required. The successful candidate will be required to pass a background check. For domestic positions: Must be authorized to work in the United States. N.B. PSI will not consider work visa sponsorship for this position.
PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.
ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: newhiresupport@psi.org or call (202)785-0072. #li-nc1 #li-remote
