About CLS:

CLS is the trusted party at the centre of the global FX ecosystem. Utilized by thousands of counterparties, CLS makes FX safer, smoother and more cost effective. Trillions of dollars’ worth of currency flows through our systems each day.

Created by the market for the market, our unrivalled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world’s most actively traded currencies. We deliver huge efficiencies and savings for our clients: in fact, our approach to multilateral netting shrinks funding requirements by over 96% on average, so clients can put their capital and resources to better use.

CLS products are designed to enable clients to manage risk most effectively across the full FX lifecycle – whether through more efficient processing tools or market intelligence derived from the largest single source of FX executed data available to the market.

Our ambition to make a positive difference starts with our people. Our values – Protect, Improve, Grow – underpin everything that we do at CLS and define and shape a supportive and inclusive working environment in which everyone is encouraged to be open and forward-thinking.

Job information:

Functional title - Director - Operational Resilience
Department - Operational Resilience
Corporate level - Director
Report to - Head of Operational Resilience
Location - London

What you will be doing:

Strategic

The successful candidate will be experienced in collaborating across all functions of a business to embed and operate the principle of resilience by design, with the primary focus on the services which are most critical to CLS. The candidate will partner and collaborate across these teams to develop the processes and mechanisms to ensure information on resilience health is available to support decision making for operational and technical design, and to provide insight to the product owners as to where vulnerabilities may exist.

The candidate will be experienced in and will be required to work in the following areas:

Process and Governance
- Understanding business architecture leveraging existing and supporting improved process mapping
- Ensuring the organisation has a clear and complete view of the vulnerabilities which exist in its processes, how these relate to the delivery of business services and their remediation path
- Enabling the organisation to streamline processes to increase automation, reduce failure risk and reduce operating costs.
Digital and Assets
- Enable a greater understanding of the technology and applications used across the organisation, how this supports its business services and the threats and vulnerabilities associated with them.
Operating environment
Embed the Operational Resilience team into the design aspects of solutions being developed for CLSs services, both in terms of technology solution design and where necessary, product design.

Operational

As a member of the Resilience team, the candidate will be continually engaged with the day to day operations of CLS Important Business Services, monitoring and understanding service performance and seeking to learn lessons from any issues or incidents to feed into the overall Resilience framework and plan.

Participation at a working group level of change programs which may materially alter the resilience posture of the organization, influencing these to ensure risk is either mitigated or improvements made.
Establish new and participate in existing forums to ensure the resilience health of the delivery of CLS’s products and services is clear, enabling strategic decision making for investment and risk management

What we’re looking for:

The candidate shall have the following experience:

A history of Operational Risk analysis, specifically in the Resilience domain.
Good understanding of FX products and services with knowledge of the required infrastructure and dependencies.
Experience across technology, third party, facilities and people risk analysis and mitigation.
Experience in the delivery of projects providing solutions across the breadth of a company’s operations; business process, technology solutions, cyber remediation, third party risk etc.
Experienced in business process mapping and using these capabilities to produce MI.

The candidate will possess deep analytical skills in areas of business services and processes, understanding the relationship to underpinning resources (e.g. Technology, People, Facilities and Third Parties) and be able to assist the business in determining the importance of these services and processes both internally and across the markets. In addition to this, they will be:

Be experienced in presenting structured analysis of prioritized risk statements
Familiar with product and project lifecycles and business case development in support of risk mitigation.
Comfortable in coordinating and chairing meetings at all levels of the organization, from low level working groups through to senior level steering meetings

Professional qualifications / certifications

Recognized qualifications in the following areas will be beneficial:

Operational / Enterprise Risk Management
Business Analysis
Project Management (e.g Prince / PMI / APM)
Cyber Management (e.g. CISM)

Our commitment to employees:

At CLS, we celebrate diversity and consider this to be one of our strongest assets. We are committed to fostering an environment in which everyone feels comfortable to be who they are, and inclusion is valued. All employees have access to our inclusive benefits, including:

Holiday - UK/Asia: 25 holiday days and 3 ‘life days’ (in addition to bank holidays). US: 23 holiday days.
2 paid volunteer days so that you can actively support causes within your community that are important to you.
Generous parental leave policies to ensure you can enjoy valuable time with your family.
Parental transition coaching programmes and support services.
Wellbeing and mental health support resources to ensure you are looking after yourself, and able to support others.
Affinity Groups (including our Women’s Forum, Black Employee Network and Pride Network) in support of our organisational commitment to embrace and always be learning more about DE&I.
Hybrid working to promote a healthy work/life balance, enabling employees to work collaboratively in the office when needed and work from home when they don’t.
Active support of flexible working for all employees where possible.
Monthly ‘Heads Down Days’ with no meetings across the whole company.
Generous non-contributory pension provision for UK/Asia employees, and 401K match from CLS for US employees.
Private medical insurance and dental coverage.
Social events that give you opportunities to meet new people and broaden your network across the organisation.
Annual flu vaccinations.
Discounts and savings and cashback across a wide range of categories including health and retail for UK employees.
Discounted Gym membership – Complete Body Gym Discount/Sweat equity program for US employees.
All employees have access to Discover – our comprehensive learning platform with 1000+ courses from LinkedIn Learning.
Access to frequent development sessions on a number of topics to help you be successful and develop your career at CLS.

Director - Operational Resilience

Offer summary

Qualifications:

Key responsabilities:

Job description

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Experience

Soft Skills

Cyber Security - Completed Bachelor's or Master's Level Internship at Vosyn

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