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Senior Implementation Architect

extra holidays - extra parental leave - fully flexible

Remote:

Full Remote

Contract:

Full time

Salary:

130 - 140K yearly

Experience:

Mid-level (2-5 years)

Work from:

United States

Offer summary

Qualifications:

3+ years in senior implementation/architect role in marketing technology sector, Extensive consulting experience with advanced technical solutions and enterprise email services, Technical proficiency in HTML, CSS, JavaScript; experience with cloud-based large data warehousing solutions, Understanding of AI/machine learning applications in email marketing, Strong communication, project management, problem-solving skills.

Key responsabilities:

Lead technical setup/onboarding for new clients
Design/implement custom solutions, troubleshoot integration issues
Conduct engaging training sessions to empower clients/internal teams
Collaborate with cross-functional teams to ensure successful client onboarding
Develop expertise in company's platforms/products, advise product features/roadmap

Movable Ink Information Technology & Services SME https://movableink.com/

501 - 1000 Employees

See more Movable Ink offers

Job description

Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan.

As a Senior Implementation Architect, you will work with some of the world’s best-known brands, enabling them to deliver an AI-powered, highly personalized email program. You will act as a universal translator, investigator, and product evangelist focused on launching new clients efficiently and setting them up for long-term success. Using your technical expertise, you will partner with our clients and internal teams to scope and design solutions to meet clients’ objectives, develop project plans to deliver those solutions, and manage them through to completion. Naturally curious and determined, you’ll hunt down and resolve technical issues within the client environment, considering the impact on future integrations and the overall technical landscape.

Responsibilities:

Client Onboarding: Lead the technical setup and onboarding process for new clients, ensuring their existing marketing strategies transition smoothly to our AI/ML-based platform
Solution Design: Collaborate with clients and internal teams to scope, design and implement novel custom technical solutions that meet client goal.
Issue Resolution: Troubleshoot and resolve integration issues, providing actionable solutions and anticipating future challenges
Training & Workshops: Conduct virtual and in-person engaging training sessions and workshops to empower clients and internal teams with knowledge about our platform.
Collaboration: Work closely with Sales, Implementation Managers, and other teams to ensure a cohesive and successful client onboarding experience
Product Expertise: Develop an in-depth understanding of Movable Ink’s platforms, staying updated on new features and functionalities, and influencing/advising product features and roadmap

Qualifications:

3+ years in a senior implementation or solution architect role, preferably within the marketing technology sector
3+ years of consulting experience, influencing marketing strategy with advanced technical solutions across interconnected systems
Extensive experience with multiple enterprise email service providers (e.g., Salesforce Marketing Cloud, Oracle Responsys, Adobe Campaign, Adobe Journey Optimizer, Braze, Epsilon, Cordial, Cheetah Digital, Bloomreach, Zeta, Iterable)
Ability to identify opportunities to further integrate with clients' existing APIs, web services, and tech stacks
Proven track record of managing complex client onboarding projects
Technical proficiency, ability to read and write HTML, CSS, and JavaScript; familiarity with Python
2+ years experience with cloud-based large data warehousing solutions, data lakes, and ETL processes
Excellent problem-solving and troubleshooting skills
High-level understanding of digital marketing strategies/objectives for Movable Ink supported channels (currently Email, Mobile) and the expected outcomes of personalization strategies
Ability to explain technical concepts in simple terms to various stakeholders
Strong communication and project management skills
Strong understanding of AI and machine learning applications in email marketing
Public speaking experience and thought leadership in applied AI
Detail-oriented and highly organized

The base pay range for this position is $130,000-$140,000/year, which can include additional on-target commission pay/bonus. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

Studies have shown that women, communities of color, and historically underrepresented people are less likely to apply to jobs unless they meet every single qualification. We are committed to building a diverse and inclusive culture where all Inkers can thrive. If you’re excited about the role but don’t meet all of the abovementioned qualifications, we encourage you to apply. Our differences bring a breadth of knowledge and perspectives that makes us collectively stronger.

We welcome and employ people regardless of race, color, gender identity or expression, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, ethnicity, family or marital status, physical and mental ability, political affiliation, disability, Veteran status, or other protected characteristics. We are proud to be an equal opportunity employer.