Engineering Manager

Introducing Masabi 

// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel. 

Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit. 

Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what. 

The Role

As our first Engineering Manager in Colombia, you will be the cornerstone of our new development team in Latin America. You will manage a team of 10 to 20 developers who may also report to tech leads in the UK or Romania. After onboarding this new team, the entire tech organisation will total about 100 people.

This is a technical role focused on building and leading an engineering team, managing daily routines, and ensuring successful project delivery. 

The core responsibilities of the role are grouped into the following activities:

• Delivery Management, including:

  • Ownership for the rituals of your team's chosen delivery lifecycle (e.g. Sprint Planning, Stand-Ups, Sprint Reviews, Retrospectives, Release Coordination, Delivery Processes, Customer Launch Support). You are encouraged to develop delegates within your team to further reduce this time allocation

  • Partnering with Product Managers to groom backlogs, estimate future work, and Negotiate Dates with related definitions of done. You are responsible for delivery date management and related communications

  • Partnering with other Engineering Managers to coordinate cross-team technical activities, including leads of external teams

  • Ensure technical decisions align with Masabi’s standards by partnering with Principal EngineersPartnering with Technical Program Managers and external delivery managers to ensure that your delivery plan items integrate appropriately into larger programme plans

  • Operational excellence within the team, including triaging support issues, the incident management process and ensuring/monitoring the uptime of services

  • Broader partnership with key stakeholders across other areas of the organisation, including Product, Services and Launch Operations

• Line Management of people in your team, including:

  • Regular 1:1’s, holiday approvals, and expense approvals for your team

  • Responsibility for the full employee life-cycle of direct reports, including interviews, input into the performance review process, personal and professional development, role changes, etc.

• Participating in Cross-Team Engineering Rituals, including:

  • Report work delivery progress and participate in the periodic  project review meetings

  • Providing operational metrics data (e.g. via dashboards) and participating in operational excellence reviews, as well as in multi-team or department meetings as required (e.g., Scrum-of-Scrums, Planning) 

The decision authorities for this role include agreeing to defined hiring processes for your candidates, recommendations for hiring decisions, control over allocations of resource time for your team’s operational excellence and personal development activities, as well as sign-off for any local budgets for operational expenses, training or team entertainment (if applicable).

Required experience

• A good command of English

• Background in software development, having been a senior developer in at least one team in the past

• Have worked on a SaaS platform in a product company (delivering a software product to end users outside of the business)

• Extensive experience with Java applications

• Managed teams of 10+ developers in an Agile environment

• Full responsibility for delivery and outcomes for your department in previous roles

• Experience in startup/scaleup environments

// Careers at Masabi are for people who are going places - people who are moved by our mission to improve accessibility and make fares fair for everyone. We are grateful to be a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. We operate with openness — we celebrate multiple approaches and points of view and strive to create an environment where everyone feels empowered to bring their whole, authentic selves to work.

Whoever you are, just be yourself.

We encourage people from underrepresented backgrounds to apply; we don’t discriminate. Also, please notify our team of your pronouns at any point in your application. We believe in journeys made simple. Excursions made effortless. So, we cancel out confusion and leverage our collective expertise to support transit agencies and make life better for millions of riders — together, we are creating a future.

We’re already powering journeys - are you ready to join us?