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Digital Sales Specialist

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Africa

Offer summary

Qualifications:

Bachelor's degree, 3 years in digital payments or FMCG.

Key responsabilities:

  • Regular market visits with teams
  • Demonstrate solution capabilities to clients
  • Ensure KYC compliance and transaction-enabled customers
  • Increase merchant adoption of digital payments
  • Provide on-field product training
RedCloud Technologies logo
RedCloud Technologies SME https://www.redcloudtechnology.com/
51 - 200 Employees
About RedCloud Technologies
RedCloud is mission driven to build freedom to trade for the world's small businesses through Open Commerce. We're doing this because it's critical to the future of our economy that Open Commerce displaces e-commerce and many of it's failings, enabling businesses to buy better, sell smarter, and pay simpler. Follow us on: Facebook: @Red101Arg @Red101Africa Instagram: @Red101Arg @Red101Africa @Red101Mex Our mission is to address the significant technological challenges in creating digital marketplaces where banks, businesses, governments, retailers, insurers, and any service provider, can offer services digitally. We're creating the infrastructure for digital financial services marketplaces in emerging economies, ultimately improving financial inclusion and economic development. We believe that removing physical cash can solve many problems facing entire financial supply chains globally. Our open architecture and mobile technology platform provides a robust solution to the distribution of services to anyone, anywhere, on any device. We have offices in London, Paris, Cambridge, Casablanca, and Buenos Aires. Plus a growing partner network in Africa, Latin America, and SE Asia - our key markets.
See more RedCloud Technologies offers

Job description

About RedCloud

RedCloud is leveraging AI-powered technology to break down the barriers to fair and profitable trade in emerging markets.

RedCloud's Intelligent Open Commerce Platform connects FMCG Brands, Distributors, and Local Merchants on a single, equitable marketplace, empowering them with real-world insights and data to help them make better decisions. RedCloud enables FMCG Brands to seize new opportunities in emerging markets, facilitates access to more buyers & streamlines operations for Distributors, and helps Local Merchants spend more time selling products, not searching for them.

The company comprises a highly diverse, dynamic team of driven talented people from over twenty different countries, speaking multiple languages, with a physical footprint in Africa, Europe, and Latin America.

The Digital Sales Specialist is responsible in assist in driving onboarding of distributors to RedPay in collaboration with sales team (onboarding and digital trading) and growing organic trade via digital payments and align with the regional budget assigned to. The successful candidate report to Financial and Digital Services Manager.

Main Responsibilities

  • Regular market visits with Field Agents, Retail and Sales teams in the region (Daily/Weekly)
  • Assist in demonstrating the capabilities of our solutions to Field Agents, key customers and potential clients.
  • Ensure customers (Buyers/Sellers) complete KYC onboarding process in line with digital services policies.
  • Ensure all KYC Verified customers are enabled to transact and escalate any pending user creation to the finance and digital services manager.
  • Assist to Increase merchant adoption of Digital Payments, achieve 80% active ratio, and ensure repeat transactions are achieved.
  • Support the Increased adoption of digital products MOM by AVG 10% i.e. airtime top up, bill payment and lending
  • Monitor and escalate blockers and on the ground product performance based on market feedback to the finance and digital services manager.
  • On the field product training for new and existing field agents.

Experience we think you'll need:

  • Relevant bachelor’s degree, or equivalent combination of education and experience
  • Minimum of 3 years professional experience in digital payment space, and or FMCG
  • Excellent verbal and written communication skills
  • Strong experience of analysing problems and resolving them
  • Knowledge of the FMCG sector and digital commerce platforms is a plus.
  • Keen attention to detail and adherence to deadlines
  • Experience in Sales (e-commerce, open commerce, and or Digital products)

Technical Requirement

  • Ms PowerPoint, Ms Word, Ms Excel

Check out the links below to see what our CEO Justin Floyd has to say about our plans for growth for the year ahead, and to see our latest video on the mission we’re on!

RedCloud I We're growing!

RedCloud I Red101 App I Open Commerce

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Sales DevelopmentDigital MerchandisingSituation AnalysisProblem ManagementPayment SystemsIBM Lotus Word Pro

Other Skills

  • Detail Oriented
  • Ability To Meet Deadlines
  • Verbal Communication Skills
  • Microsoft Excel
  • Microsoft PowerPoint
Are you interested?

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