Retail Sales Lead

Job Title: Sales Espresso Machines & Equipment Specialist

Company: Pro Coffee Gear

Location: Remote (United States)

Employment Type: Full-time

A little about us:

Pro Coffee Gear is a rapidly growing coffee equipment e-commerce company based on our 20-acre ranch in Austin, Texas. We aim to make it easy for our clients to equip their business or hobby with high-quality coffee equipment while spending less. On the client-side, we do this by pairing delightful online purchase experiences with expert 1-1 consultations. On the operations side, we've built deep experience across the equipment spectrum and a proprietary process for refurbishing espresso machines. We don't simply move boxes. We aspire to be the foremost technical experts in coffee equipment and to leverage that expertise to help our clients succeed for the long term. We support this mission with continual training, outstanding after-sales support, and one of the largest equipment and parts selections in the country. We're looking forward to having you grow with us!

Our Culture:

Our team thrives in a relaxed yet professional environment. We take pride in our work, balancing hard work with enjoyment. Our passion for coffee and its equipment drives us, and we delight in helping our clients discover the perfect brew. Our commitment to quality and proactive problem-solving ensures a smooth operational process, minimizing after-sales issues. We view challenges as opportunities for growth, focusing on learning and improvement.

About the Role:

We are seeking a Sales Specialist who will play a pivotal role in expanding our sales operations, specifically focusing on espresso machines and coffee equipment. This role will involve developing and managing relationships with clients, understanding their needs, and providing tailored solutions. Your expertise in coffee equipment will be instrumental in guiding clients through their purchasing decisions, ensuring they receive the best equipment for their requirements.

Responsibilities:

- Develop and maintain relationships with clients.

- Identify and pursue opportunities to expand our sales distribution network.

- Provide product expertise and guidance to clients, assisting them in selecting the right espresso machines and equipment for their needs.

- Collaborate with the sales team to create and implement strategies for increasing sales revenue and market share.

- Negotiate pricing, terms, and contracts with partners to maximize profitability.

- Monitor market trends and competitor activities to stay ahead of industry developments.

- Coordinate with internal departments, including logistics and customer service, to ensure smooth order fulfillment and customer satisfaction.

- Attend industry events, trade shows, and conferences to represent Pro Coffee Gear and network with potential partners.

Requirements:

- Proven experience in sales, with a minimum of three years in a relevant role.

- Demonstrated achievements in past sales positions, such as meeting or exceeding sales targets, successfully launching new products, or expanding client bases.

- Experience in the coffee equipment industry is highly desirable but not mandatory.

- Excellent communication and relationship-building skills.

- Ability to negotiate and close deals effectively.

- Experienced in CRM tools such as Hubspot.

- Organizational skills and attention to detail.

- Good understanding of espresso machines and coffee brewing equipment is a bonus.

- Preferably located around the Austin area, but not mandatory.

Benefits:

- Competitive salary with performance-based bonuses.

- Opportunities for career growth and advancement within a rapidly expanding company.

- Remote job with flexible hours, allowing for a healthy work-life balance.

- Goal-oriented work culture, providing autonomy and opportunities for personal and professional development.

How to Apply:

If you're a driven and experienced sales professional with a passion for coffee, we want to hear from you! To apply at Pro Coffee Gear, please submit your resume. Join us in shaping the future of coffee and contributing to our company's growth and success.

Please note: All applicants must submit their CV in English. CVs in other languages will automatically be disqualified.

At Pro Coffee Gear, we believe in the strength of diversity and equal opportunities for all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.