Offer summary
Qualifications:
High School Diploma or General Equivalency Diploma, 6 months - 1 year of Customer Service or Call Center experience, Schedule Flexibility, Excellent communication and literacy skills, Quality Customer Service Skills.
Key responsabilities:
- Process incoming calls with great customer service skills
- Use proper phone etiquette, communicate effectively, escalate calls as needed
- Document calls accurately and follow procedures
- Continuous professional development and attend all training sessions
- Adhere to attendance requirements and scheduled breaks/lunches