Offer summary
Qualifications:
High school diploma or equivalent, 2 years' experience in home medical equipment industry.Key responsabilities:
- Deliver and set up respiratory equipment
- Maintain customer care quality
- Facilitate credit card payments
Job Description
Job Title: Support Specialist I, II, III | Reports to: Clinical Services Manager |
Department: Client Services - Clinical | Exempt: ? Non-Exempt: ? |
Date Created: |
Job Summary:
The Support Specialist assists Inogen in ensuring that the equipment placed in the client's home meets the Patient's clinical needs. The primary focus for the Support Specialist is to support the local Referral Development Manager (RDM). Allowing the RDM to shift their focus away from delivery and setup of Inogen provided equipment. This could include delivery and setup of Inogen provided equipment, delivery and pickup of testing equipment, reports, and documentation, and participating in sales activities. This is a part time role and candidate must live in the Jacksonville, FL area.
Responsibilities (Specific tasks, duties, essential functions of the job)
Support Specialist I
Support Specialist II
In addition to items listed for RDM Support Specialist I, a RDM Support Specialist II, may also be responsible for the following.
Support Specialist III
In addition to items listed for RDM Support Specialist II, a RDM Support Specialist III, may also be responsible for the following.
Knowledge, Skills, and Abilities
Qualifications (Experience and Education)
Level I Support Specialist I |
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Level II Support Specialist II |
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Level III Support Specialist III |
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