Business Analyst at Sapiens

About Sapiens

Sapiens International Corporation (NASDAQ and TASE: SPNS) empowers the financial sector, with a focus on insurance, to transform and become digital, innovative and agile. Backed by 40 years of industry expertise, Sapiens offers a complete insurance platform, with pre-integrated, low-code solutions and a cloud-first approach that accelerates customers’ digital transformation. Serving more than 600 customers in 30 countries, Sapiens offers insurers across Property & Casualty, Workers’ Compensation and Life markets the most comprehensive set of solutions, from core to complementary, including Reinsurance, Financial & Compliance, Data & Analytics, Digital, and Decision Management. Sapiens’ team of more than 5,000 employees operates through our offices in North America, the UK, EMEA and Asia Pacific.

For more info: Sapiens people and culture.

In the Tia Delivery Centre, you will be working in a team that offers great development opportunities, professionally as well as personally. We offer a multitude of social activities and have an informal way of communicating, while taking care of our tasks with dedication and team spirit. We are a part of international company with employees that are highly qualified and engaged. We value teamwork, knowledge sharing and innovation which are reflected in how we are organized in matrix teams. Professional Services works in a very dynamic and inspiring environment where commitment and mutual respect, good humour and social unity are among the core values. Check out the Tia Solution here: https://sapiens.com/products/Tia-enterprise/

Business Analyst

We are looking for Business Analysts with an international outlook and experience from the IT-insurance industry to support Tia projects in Spanish-speaking countries across Latin America.

Joining Tia Services & Solutions, you'll be integral to our commitment to delivering a comprehensive 360° approach to customer engagement, encompassing customer services and consulting. Check out the TIA Solution here: https://sapiens.com/products/tia-enterprise/

About the job

Expected key responsibilities:

• Participate or lead in customer workshops.
• Understand the customer business processes and procedures.
• Map out the differences between customer requirements and current Tia core system features.
• Understand the gaps in the requirements and the type of solution needed.
• Draft and write deliverables.
• Manage and refine scope, priorities, and backlogs.
• Facilitate the negotiation of requirements between the customer and Sapiens.
• Create, analyse, and validate detailed functional specifications.
• Participate or lead in solution design workshops.
• Build solution design based on Tia core functionality and best practices.
• Write business requirements and / or functional requirements documents and/or update configuration setup documents.
• Assist technical team in clarifying questions during technical solutioning stage / technical documentation preparation.
• Provide support throughout the project lifecycle (Design, execution, SIT, UAT and go-live activities).
• Provide support to the customer, development, and test teams.
• Coach and mentor junior team members, through workshops and peer reviews.
• Contribute to TIA implementation templates, frameworks, tools and supporting Tia PS Centre of Excellence.

Note: the above is not limited. The company keeps the right to amend the job profile at its sole discretion, as roles are dynamic and evolve. Also, the role might require fulfilling related tasks on business demand.

Skills, knowledge, and certifications:

Essential:

• 2+ years of experience as a business analyst or 2+ years of experience with TIA solution
• Fluency in English and Spanish
• Demonstrated experience of implementing significant functional change
• Experience in full project lifecycle having been involved in system implementations or enhancement projects
• Business process modelling and requirements gathering
• Experience working with: MS Office/ Office 365, Jira, SharePoint.
• University degree in related discipline, or equivalent experience.
• Willingness to travel to clients' sites.

Desirable (would be an advantage):

• Knowledge of agile scrum methodology would be advantageous
• Experience with insurance information systems would be advantageous
• Experience with TIA solution
• Experience with Oracle SQL / PLSQL
• Additional language knowledge

Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/V.

Berta.rojo@sapiens.com is your contact for any questions.