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Retail Sales & Operations Manager France

Remote:

Full Remote

Contract:

Full time

Work from:

France

Offer summary

Qualifications:

Proven experience in retail management, Degree in Business Administration or related field, Fluent in French and English.

Key responsabilities:

Manage retail sales targets and strategies
Ensure high customer satisfaction levels
Monitor stock levels and oversee inventory
Recruit, train, and supervise store staff
Develop visual merchandising strategies

ALOHAS

11 - 50 Employees

See more ALOHAS offers

Job description

Your missions

ALOHAS is more than a fashion brand: it’s a responsible shopping experience and a chance to participate in the fight against overproduction in fashion.

Working at ALOHAS is being part of the innovation and growth of a Spanish start-up with a young, creative and proactive team, good communication and a high level of energy! It’s demanding but extremely rewarding due to an environment where we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.

In a nutshell, we love what we do and it shows! 😀

THE ROLE

We are seeking a dynamic and hands-on Retail Sales and Operations Manager to join our growing team in France, based in Paris. This role is ideal for a motivated individual who thrives in a startup environment and is eager to grow with our organization. Initially, the role will involve managing four corners in department stores and overseeing any future store openings. The ideal candidate will be versatile, capable of managing various responsibilities across sales, retail operations, and team management, and driven to build a strong foundation for our retail presence. The role will require travel to Lyon and Lille twice per month.

YOUR CHALLENGE

Sales Management: Achieve retail sales targets, develop and implement sales strategies, analyze sales data and trends, and support store sales strategies and promotions.
Customer Service: Ensure high levels of customer satisfaction, handle customer complaints, provide excellent customer service, and act as a clienteling ambassador.
Inventory & Logistics Management: Monitor and manage stock levels, order new inventory, ensure timely stock deliveries, and replenish shelves.
Team & Staff Management: Recruit, train, and supervise store staff, conduct performance evaluations, hold regular staff meetings, manage staff schedules and holiday requests, and assist in recruiting processes.
Operations & Process Improvement: Oversee daily store operations, ensure compliance with company policies and procedures, supervise daily operations, and help maintain store cleanliness.
Training & Development: Develop and conduct training programs for staff, identify training needs, support staff professional growth, and assist in training and onboarding new staff.
Reporting & Analysis: Generate and analyze performance reports, provide feedback on sales and customer interactions, and prepare detailed operational reports.
Visual Merchandising: Develop and implement visual merchandising strategies, design and set up store displays, ensure displays align with brand standards, collaborate with store management to optimize store layout, and train staff on visual merchandising standards.
Liaison Responsibilities: Liaise with floor managers, logistics, and the purchasing department of each department store to ensure smooth operations and optimal performance.

YOU WILL ROCK AT THIS ROLE IF…

Proven experience in retail management, preferably in a multi-role capacity.
A degree in Business Administration, Retail Management, or a related field is preferred.
Strong leadership skills with the ability to motivate and manage a diverse team.
Excellent customer service skills and a strong commitment to customer satisfaction.
Proficient in inventory management and familiar with logistics coordination.
Strong analytical skills and experience with sales and performance reporting.
Ability to develop and implement effective training programs.
Excellent communication and interpersonal skills.
High level of organizational skills and attention to detail.
Adaptable, proactive, and able to thrive in a fast-paced startup environment.
Fluent in French and English; additional languages are a plus. Join us as we expand our retail operations in France and play a crucial role in building a successful retail foundation. This is a unique opportunity for a driven individual to grow within the organization and make a significant impact on our success.

BENEFITS Of Being Part Of ALOHAS

Culture of freedom, responsibility, and trust ✨
Flexible schedule: Fit it into your routine! ⏰
Work remotely: live and work wherever you want 🌍 within the CET time zone!
Intensive workday in summer (July & August) 🌞
We are a company with soul: we are aware of wellness (we have a Wellness Program) 🧘🏼‍♀️, sustainability 🌱 (it's our core but we also have initiatives), family conciliation, maternity and paternity 👶🏼, gender equality and diversity.
Mental Health Support 🧠: Team initiatives and two days off to disconnect and reconnect with yourself whenever you need it.
Discounts: You will have up to 70% discount on all our products 💯 and we do not forget your family and friends either!
Office: In the heart of Barcelona, in the Gracia neighborhood, where we take care of coffee ☕ and fruit 🍎
Home office setup: You will get a laptop + electronic devices like a keyboard, mouse, and second screen 💻
Keep learning with ALOHAS 🎓 We offer English courses to our employees, and more languages coming soon!
We take care of your happiness 🌈 and professional growth with constructive feedback 💪
After-work events in Barcelona and Madrid every month 🎉

Ready for the challenge?🚀

About ALOHAS

Want to know more? Video Presentation

Apply to work with us: careers.alohas.io

Our website:alohas.io/ IG: @alohas