Senior Manager, Sales, Mid-Market

Summary:

We are currently seeking a Senior Manager to join our Mid-Market Account Executive Team in North America. This role is also available to candidates across US, Canada, excluding Quebec (if applicable).

What your team does: 

Our Account Executive, Mid-Market team is rapidly growing and focused on driving Clio value for larger law firms. They generate pipeline, forecast opportunities, evaluate technical product fit, and partner towards solutions to complex business problems leveraging Solution Engineers and our Channel. They are human and high performing; while also working cross-functionally to drive Clio’s development of the #1 cloud based solution for mid-market firms.

What you’ll work on:

• Day-to-day management, coaching and mentorship of your Account Executive Mid-Market team;

• Hold team accountable to attainment metrics and KPI’s; 

• Advise on strategic deals and negotiations; join negotiations as required; 

• Deliver on monthly, quarterly and annual MRR target for your team;

• Maintain accurate salesforce data for your team and provide reliable forecast information to upper management;

• Actively participate in territory planning, opportunity development and in-territory events for your team and the Mid-Market segment; 

• Run pilot projects and experiments that help your team and the segment level up;

• Diligent use of sales tools (Salesforce.com, SalesLoft, ScratchPad, ZoomInfo, Sales Nav, Gong, etc.) 

• Recruit, hire, onboarding and provide continued training to meet headcount needs, increase efficiency and attainment of team;

• Lead by example on all issues pertaining to sales team management;

• Expertly manage day so that time can be split between team management and other segment and leadership initiatives;

• Collaborate with sales leadership and our extended cross-functional teams to represent the Mid-Market segment comprehensively to the business including in strategic planning with solution engineering, marketing, CS, product, enablement, GTM, finance, legal, security, etc.; 

• Lead and support cross-functional Mid-Market initiatives and segment all-hands; 

• Partner with SVP of Global Sales and VP Channel in the case of escalations and be a trusted advisor for Mid-Market and All-Sales; 

• Additional duties, as required.

What you bring:

• 5+ years of experience leading an inside sales team (or equivalent experience);

• 2+ years closing large, complex deals with multiple stages in the SaaS industry;

• High performing in previous roles;

• Adaptable and growth oriented mindset open to feedback both delivering and receiving;

• History of coaching high-performing teams who are motivated to do better and think bigger as a result of your leadership.

Serious bonus points if you have:

• Experience in the legal industry; 

• Experience selling an operating platform; 

• Experience in a hyper-growth environment  

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day. 

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution 

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years​​

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Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers