Senior Product Designer

About the team

The Zillow Experience Design (ZxD) team is a fast-paced, collaborative, and driven product design team. We’re a tight-knit, fun-loving, and upbeat group. Meet us and learn more at https://www.zillow.com/careers/design

We are a multidisciplinary team. Our roles include product design, content design, experience research, design systems, and design operations. We build useful, usable, and innovative experiences for Zillow customers. These experiences live across web, mobile, and internal software platforms. Our team cares deeply about solving problems for real people – customers, co-workers, and everyone else. We seek to make everything a little better than we found it.

El equipo de Zillow Experience Design (ZxD) es un equipo de diseño de producto dinámico, colaborativo y motivado. Somos un grupo unido, divertido y optimista. Conócenos y aprende más en https://www.zillow.com/careers/design

Somos un equipo multidisciplinar. Nuestras funciones incluyen el diseño de productos, el diseño de contenidos, la investigación de experiencias, los sistemas de diseño y las operaciones de diseño. Construimos experiencias útiles, usables e innovadoras para los clientes de Zillow. Estas experiencias se desarrollan en plataformas web, móviles y de software interno. Nuestro equipo se preocupa profundamente por resolver problemas para personas reales: clientes, compañeros de trabajo y todos los demás. Buscamos hacer todo un poco mejor de lo que lo encontramos.

About the role

As a Senior Product Designer, you’re responsible for understanding customer needs, developing ideas and direction, and working with product teams to deliver outstanding customer experiences. Our mission is to make Zillow the most-loved place to discover, buy, sell, or rent a home.

Responsibilities

• Design digital experiences for web, iOS, Android, and operator platforms

• Work closely with Product Managers, Researchers, Content Designers, and Engineers

• Actively participate in engineering discussions with Software Development Engineers and other stakeholders to understand business needs and translate them into technical requirements.

• Propose, test, and evaluate ideas that improve Zillow customer experiences

• Lead design activities like journey mapping, co-design sessions, prototyping, design critique, and user testing

• Present design work and regularly engage with partners for feedback

• Advocate for customer needs throughout the design process

• Lead projects independently and deliver high-quality work on time

• Contribute, learn, grow, and have fun

Como Diseñador de Producto Senior, eres responsable de entender las necesidades del cliente, desarrollar ideas y dirección, y trabajar con los equipos de producto para ofrecer experiencias de cliente excepcionales. Nuestra misión es hacer de Zillow el lugar más querido para descubrir, comprar, vender o alquilar una casa.

Responsabilidades

• Diseñar experiencias digitales para web, iOS, Android y plataformas de operador

• Trabajar en estrecha colaboración con los gerentes de producto, investigadores, diseñadores de contenido e ingenieros

• Participar activamente en discusiones de ingeniería con Ingenieros de Desarrollo de Software y otras partes interesadas para entender las necesidades del negocio y traducirlas en requisitos técnicos.

• Proponer, probar y evaluar ideas que mejoren las experiencias de los clientes de Zillow.

• Dirigir actividades de diseño como mapeo de viajes, sesiones de co-diseño, creación de prototipos, crítica de diseño y pruebas de usuario.

• Presentar el trabajo de diseño y comprometerse regularmente con los socios para obtener comentarios

• Defender las necesidades del cliente en todo el proceso de diseño

• Dirigir proyectos de forma independiente y entregar trabajo de alta calidad a tiempo

• Contribuir, aprender, crecer y divertirse

This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any part of Mexico, but preferably in Mexico City, as we would encourage attendance for occasional in-office events.

In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.

Who you are

• Strong communication and collaboration skills

• 5–7 years as a Product Designer, User Experience Designer, or similar role

• Experience working reliably with diverse, cross-functional teams

• Experience identifying customer insights through user research and discovery activities

• Experience developing design strategies that address customer and business problems

• Experience crafting products and services using human-centered design principles

• Experience shipping products that get meaningful results for customers and businesses

• Experience making effective decisions and managing design project work

• Examples of high-quality interaction and visual design work in a design portfolio

• Examples of critical thinking, creativity, and risk-taking in design projects

• Expertise with Figma, Sketch, Adobe XD, or similar design and prototyping tools

Please submit a portfolio and resume with your application

• Gran capacidad de comunicación y colaboración

• 5-7 años como Diseñador de Producto, Diseñador de Experiencia de Usuario, o puesto similar

• Experiencia trabajando de forma fiable con equipos diversos e interfuncionales

• Experiencia en la identificación de ideas de los clientes a través de la investigación de usuarios y actividades de descubrimiento

• Experiencia en el desarrollo de estrategias de diseño que aborden los problemas de los clientes y las empresas

• Experiencia en la creación de productos y servicios utilizando principios de diseño centrados en el ser humano

• Experiencia en el lanzamiento de productos que obtienen resultados significativos para clientes y empresas.

• Experiencia en la toma de decisiones eficaces y en la gestión de proyectos de diseño

• Ejemplos de interacción de alta calidad y el trabajo de diseño visual en una cartera de diseño

• Ejemplos de pensamiento crítico, creatividad y asunción de riesgos en proyectos de diseño

• Experiencia con Figma, Sketch, Adobe XD o herramientas similares de diseño y creación de prototipos.

• Por favor, envíe un portafolio y curriculum vitae con su solicitud

Get to know us

Zillow is reimagining real estate to make it easier to unlock life’s next chapter. 

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you're in, you will play a critical role in making this vision a reality. 

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, and a  fundamental commitment to Equity and Belonging. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees’ Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, and gender identity. If you have a disability or special need that requires accommodation, please contact your recruiter directly.