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Customer Service Representative (English Speaker)

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in English, Comfortable using computers and social media.

Key responsabilities:

  • Maintaining positive attitude towards customers
  • Responding promptly and professionally to inquiries
  • Acknowledging and resolving customer complaints
  • Processing forms, applications, and requests
  • Communicating and coordinating with colleagues as necessary
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ES Human Resources, Staffing & Recruiting Scaleup
11 - 50 Employees
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Job description

We are looking for a Customer Service Rep to be part of our team.

Work from home

Responsibilities:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times,
  • Responding promptly to customer inquiries,
  • Communicating with customers through various channels,
  • Acknowledging and resolving customer complaints,
  • Processing forms, applications, and requests,
  • Communicating and coordinating with colleagues as necessary,


Qualifications:

  • Available to start immediately
  • Fluent in English
  • Comfortable using computers and social media
  • Excellent communication skills,
  • Strong handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • High attention to detail
  • Quick learner

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Customer Service

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