Offer summary
Qualifications:
Fluent in English and native in Malayalam, 1+ year of OPI experience preferred, Knowledge of medical and legal terminology is a plus, High school diploma in native language, International certification in healthcare is advantageous.
Key responsabilities:
- Answer calls professionally following the code of conduct
- Take notes during calls and maintain industry-specific vocabulary
- Render accurate message interpretation without alterations
- Provide high-level customer service and facilitate communication
- Comply with dress code for video remote interpreting