Revenue Operations Lead - Sales

About NexHealth

Our healthcare system is frustratingly analog. When you live in a world of one-tap car rides, meal delivery, and unlimited streaming, why do you have to call to schedule an appointment with a doctor and are still handed a clipboard to fill in a form? NexHealth’s mission is to accelerate innovation in healthcare. We’re doing this by connecting patients, doctors, and developers. We’re the first to fully automate the integration with health record systems, paving the way for a new generation of disruptive health-tech companies

Here's some of what we've accomplished:

1. $125M Series C at $1B valuation
2. Manage more than 75 million patient records
3. 80%+ annual revenue growth
4. Top 10% of Inc. 5000 (2022)

Talent at NexHealth

It's an exciting time to join the Revenue Operations team and help our Sales function scale. Our SaaS platform has a strong need by doctors with a very compelling value proposition.  50% of doctors who see a demo will sign a contract within 2-4 weeks. The team is growing primarily out of our Lehi, Utah location with an aggressive plan to build a team into the hundreds over the next 18 months. Leading operations for our Sales team will provide many growth opportunities over the coming months and years.

This role reports to the Head of Revenue Operations and is initially responsible for managing and improving our existing operations for SaaS Sales. You will collaborate with leadership at all levels of the Go-to-Market organization.  We are looking for the right candidate with critical thinking and data-driven qualities who has a passion for solving problems in creative, scalable ways.

What You’ll Do:

• Own and improve the Weekly Business Reviews, QBRs, Monthly Retros, and SKOs.
• Own sales process adherence.
• Own data within sales processes to improve execution.
• Own forecast to plan, gap analysis, and sales planning.
• Own connection between Sales and Finance.
• Tie pipeline together across Sales and Customer Onboarding.

What You’ll Bring:

• 6+ years of relevant work experience in operating roles at growing startups
• 2+ years of experience in a leadership role support sales operations
• Competence with sales management: you understand the fundamentals of B2B software sales and what it takes for managers and salespeople to be successful.
• Ability to get things done: you have a track record of driving success within a high-growth sales organization
• Stakeholder empathy: you care about helping the teams you support and are skilled at performing research to uncover their true needs
• Thrives with Ambiguity:  you are adept at prioritization and execution of goals that deliver the most value for your stakeholders with a strong degree of independence and autonomy.
• Clear written and verbal communication: you’re a force for clarity and ensure everyone’s on the same page for systems, processes, KPIs, and initiatives.

NexHealth Values

• Solve the customer’s problems, not yours
  When making decisions, think from the perspective of the customer. It’s easy to make decisions that make our lives simpler, but not the customers.
• Do the things others are not willing to do
  As a Nexer, always go after the hardest problems. Pursue things at the highest quality. Move at the fastest pace. 
• Take ownership
  Act like a founder. Own your roles, destinies, mistakes, behavior, and our mission. The buck stops with each of us - no blaming or excuses.
• Say what’s on your mind, with positive intent
  Be direct, proactive, transparent, and frequent in your communication. 
• Default trust
  As a Nexer, you do not have to earn trust, trust is given to you by default. If we by default trust each other, our speed of communication, feedback, information sharing, and overall improvements will be a lot faster.
• Think in first principles
  We first identify the problem and then break it down to its fundamentals before diving into solutions. We constantly ask “why” to validate our assumptions.

Here’s a glimpse into our interview process:

• You’ll talk with a NexHeath Recruiter 
• You’ll talk with the Hiring Manager on a video call 
• You’ll talk with Team Members on a video call
• You’ll do a Panel Presentation or Working Session with a small panel 

Benefits

• Competitive salary plus equity
• Commuter benefits
• 401K
• Full Medical, Dental and Vision
• Unlimited PTO

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at talent@nexhealth.com.