German Customer Service

Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you! We are looking for customer service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in beautiful Greece! Want to start this next adventure? Check out this position!

For one of the biggest manufacturers of trucks, we are looking for Customer service representatives. In this challenging role, you will help end clients solve technical problems and answer any questions they may have.

Our ideal candidate is

• A natural team player - we believe in supporting and developing our people,
• Someone who loves to give and receive fantastic customer service - we want you to treat every call, email or social media post as an opportunity to delight our customers
• Tech savvy - you'll be working a lot with consumers with IT problems (mainly storage related but some networking as well)

Required skills

• Fluent in German
• Working proficiency in English
• Excellent communication skills
• Minimum 1 Year experience in Customer Service / Fulfilment
• Excellent listening skills
• Ability to walk customers through complex procedures from start to finish
• Confident, adaptable & Empathetic
• Positive & Flexible attitude
• Organized & Methodological thinker

Benefits

• Excellent benefits package
• Multilingual and excellent work environment to provide customer service
• Extensive training
• Adaptation to Greek Culture and Greek language Courses,
• Internal employee incentives
• Located in an amazing office in Greece with excellent transport links
• Excellent relocation package with a great support system for non-local hires
• Extra Private Health insurance
• Enjoy life in Greece, there are loads of social & sports events

Location

Remote, must be based in Greece