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German Customer Service

Remote: 
Full Remote
Work from: 

Offer summary

Qualifications:

Fluent in German and English, Customer care or call center experience, Sales experience is desired, Ability to resolve customer concerns.

Key responsabilities:

  • Help end clients solve problems
  • Provide excellent customer service
Recruit4 Work SL logo
Recruit4 Work SL Human Resources, Staffing & Recruiting Scaleup https://www.recruit4.work/
11 - 50 Employees
See more Recruit4 Work SL offers

Job description

Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you! We are looking for customer service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in beautiful Greece! Want to start this next adventure? Check out this position!

We are looking for customer service representatives. In this challenging role, you will help end clients solve problems and answer any questions they may have.

Our ideal candidate is

A natural team player - we believe in supporting and developing our people,

Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers

Required skills
  • Fluent in German
  • Working proficiency in English
  • Excellent communication skills
  • Customer care or call centre experience desired
  • Sales Experience
  • Ability to resolve customer concerns and create a seamless customer experience.
  • Soft Skills advanced Active Listening, and Engagement
  • Confident, adaptable, and Empathetic
  • Pleasant and positive attitude
  • Basic tech knowledge
Benefits
  • Excellent benefits package
  • Multilingual and excellent work environment to provide the customer service
  • Extensive training
  • Adaptation to Greek Culture and Greek language Courses,
  • Internal employee incentives
Location

Moschato, Greece

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
GermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Engagement Skills
  • Problem Solving
  • Verbal Communication Skills
  • Active Listening
  • Adaptability
  • Self-Confidence
  • Technical Acumen
  • Customer Service
  • Empathy

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