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Sr. Director, Sales & Customer Success

Remote:

Full Remote

Contract:

Full time

Salary:

6 - 90K yearly

Experience:

Senior (5-10 years)

Work from:

United States

Offer summary

Qualifications:

7+ years IT Staffing sales, Proven market research track record, Bachelor’s degree in business.

Key responsabilities:

Identify and onboard Fortune 500 clients
Facilitate client meetings and oversee staffing services
Monitor client satisfaction metrics and drive revenue growth

Brighttier Scaleup https://brighttier.com/

11 - 50 Employees

See more Brighttier offers

Job description

Your missions

🌟 We're Hiring: Sr. Director, Sales & Customer Success

Are you a dynamic and results-oriented sales professional seeking your next challenge? Bright Tier Enterprises is in search of a talented Sales Representative to join our expanding team. If you're passionate about driving revenue, forging enduring client relationships, and surpassing sales targets, we want to hear from you!

Position: Sr. Director, Sales & Customer Success

Location:Remote, USA

Client/Work Timings: US & UK

Goals:

Achieve annual revenue targets of $3-5 million.
Maintain relationships with new and existing customers.

Responsibilities:

Identify, engage, and onboard Fortune 500 clients using extensive market research.
Utilize market insights to maintain a robust client pipeline.
Facilitate client meetings and effectively communicate our services.
Foster long-term client relationships while overseeing end-to-end staffing services.
Act as the primary client sales liaison responsible for client success.
Take ownership of client success by understanding their needs, goals, and challenges.
Foster strong relationships with clients through proactive communication and attentive support.
Collaborate cross-functionally with internal teams to ensure client requirements are met effectively and efficiently.
Advocate for clients’ interests and concerns within the organization, striving to exceed their expectations.
Provide timely and accurate responses to client inquiries, concerns, and requests.
Monitor and analyze client satisfaction metrics to identify areas for improvement and implement strategies to enhance client experience.
Proactively identify opportunities for upselling or cross-selling additional products or services to meet client needs and drive revenue growth.
Stay updated on industry trends and best practices to provide clients with valuable insights and recommendations.
Continuously strive to strengthen client relationships and drive long-term loyalty and retention.
Coordinate offshore Recruitment/Delivery Teams to meet staffing objectives and revenue targets.
Monitor and analyze utilization metrics for optimal resource allocation.
Review billing processes and invoices for accuracy and timeliness.
Conduct weekly meetings or check-ins with employees to discuss performance objectives, progress, and challenges.
Address employee grievances, conflicts, or concerns promptly and professionally.
Generate daily, weekly, and monthly activity reports.

Qualifications:

7+ years of IT Staffing sales experience with mid-to-large companies.
Proven track record in market research and lead generation.
Bachelor’s degree in business or management.
Strong communication and presentation skills, comfortable engaging with C-level executives.
Self-motivated, energetic team player.

Compensation:

Base Salary:

Competitive, ranging from $70,000 to $90,000 annually, based on experience and industry standards.

Bonuses and Incentives:

Additional bonuses awarded for quarterly and annual sales achievements.
Non-monetary rewards include extra vacation days, public recognition, and professional development opportunities.

Benefits:

Startup perks such as flexible working hours and remote work options.
Annual review to adjust the compensation plan based on market changes, company growth, and individual performance.

Join us and become part of a dynamic team where your success is recognized and your contributions are valued! Apply now by sending your resume and cover letter. We eagerly anticipate welcoming you to our team!

Bright Tier Enterprises is an equal opportunity employer. We welcome applications from candidates of all backgrounds and experiences.