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Japanese Support Representative (Remote Work)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Cyprus

Offer summary

Qualifications:

Previous experience in similar position preferred, High fluency in Japanese and English, Excellent communication skills and professionalism, Organizational, analytical skills, self-motivated, Willingness to work various shifts.

Key responsabilities:

  • Provide excellent customer service to Japanese clients
  • Build positive client relationships and ensure satisfaction
  • Quickly address issues and multi-task efficiently
DWAI.com logo
DWAI.com Information Technology & Services Small startup https://dwai.com/
2 - 10 Employees
About DWAI.com
Mission Statement DWAI.com's objective is to connect people who have been arrested for DUI, DWI, and DWAI, in a confidential manner, with attorneys who specialize in these cases. Complimenting our primary service, DWAI.com will provide associated resources to those arrested. Company Summary DWAI.com is an online service company. The website is a directory of Attorneys and Law Firms specializing in the defense of persons arrested for Driving Drunk. DUI (Driving Under the Influence), DWI (Driving While Impaired) & DWAI (Driving While Ability Impaired) are all too common. With new laws and lower blood-to-alcohol content levels, arrests are on the rise. Beside the Drunk Driver, a certain portion of these arrests are the result of over-prescribed medication(s), failure to take prescribed medication(s) and outright illegal drug use. In any case, those arrested require legal representation, contributing to the multi-billion dollar law profession, our target market. Initially, DWAI.com will focus on the NYC Metro area. Service Summary DWAI.com will provide Users with a FREE, and ANONYMOUS directory of Attorneys and Law Firms specializing in DUI, DWI, & DWAI defense. Clients will list their services and specialties on DWAI.com for a monthly fee. Primary Clients will clearly include Attorneys and Law Firms, however there are a number of associated businesses that would benefit from advertising on DWAI.com. These include: *Insurance Companies *Rehab Facilities *Defensive Driving Schools (Point Reduction) *Bail Bondsmen Ultimately, DWAI.com will be a database searchable by State, County and/or Zip Code. Users will enjoy the anonymous nature of the website. Once they choose a Client from the database, they will be directed to the Client's contact page. Users will never be required to input personal information such as a name, address, phone or email prior to obtaining their objective.
See more DWAI.com offers

Job description

A financial services company within the global fintech sector

is looking for a Japanese Support Representative to join their team! Could this be you?

Job Responsibilities

  • Provide customer service in professional manner to our Japanese clients

  • Develop friendly and constructive relationships with clients to increase the customer satisfaction

  • Identify the issues and take swift, necessary actions to solve them

  • Handle multiple tasks simultaneously.
  • In addition to the above duties, the employee may from time to time be required to undertake additional or other duties.


Job Requirements

  • Previous experience in a similar position will be considered as an advantage.
  • High fluency in Japanese and English with excellent written and verbal communication skills.
  • Good communication and monitoring skills
  • Strong sense of professionalism, organizational and analytical skills
  • Self-learner and highly motivated individual
  • Willingness to do morning, afternoon, and night shifts on a weekly basis.

Please send your cv to: cv@d-way.com

Required profile

Experience

Industry :
Information Technology & Services
Spoken language(s):
EnglishJapanese
Check out the description to know which languages are mandatory.

Hard Skills

Online Communication

Other Skills

  • Non-Verbal Communication
  • Organizational Skills
  • Analytical Skills
  • Self-Motivation
  • Professionalism
Are you interested?

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