Offer summary
Qualifications:
Bachelor’s degree preferred or 2 years interpretation operations experience, Minimum of 2 years’ interpretation experience, Excellent communication in English and Spanish, Leadership skills, ability to motivate staff, meet targets, Proven supervisory and call center experience.
Key responsabilities:
- Oversee team activities, ensure compliance with company standards
- Provide customer service, ethical practices compliance, assess performance
- Implement measures to improve productivity, quality, career path
- Training on system, communication, interpreter technique; handle administrative duties
- Resolve operational problems, maintain confidentiality, prepare reports