Site Service Engineer – Delft, Netherlands

Together, we can beat cancer.

At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

If you want to be part of this important mission, we want to hear from you. 

Field Service Engineer for the Delft, Netherlands area 

• Major responsibilities:

  • Service and maintain complex Varian Medical Systems (VMS) products according to technical documentation provided. Area of Responsabilities: Delft, Netherlands

  • Instruct customers in operating and maintaining our products, to ensure customers/users are self-sufficient in operating their equipment.

  • Provide phone support / remote assistance to customers and to the Field Engineer as required.

  • Order spare parts for assigned customers including replenishing spare parts kits for warranty and contract customers. Advise and assist customers in ordering spare parts or on service requests.

  • Report by means of Field Service Reports/time sheets/expense reports etc. (as applicable) regularly / weekly.

  • Input detailed records of service visits into company information systems, including technical problems, actions taken, and parts employed to correct these problems.

  • Maintain up-to-date technical documentation, in order to permanently keep informed regarding all operating characteristics, design factors, technical performance, and developments of VMS products.

  • Maintain a high degree of professional knowledge and safety consciousness according to our guidelines.

  Qualifications and Experience:

  • Graduate or Bachelor of Technical Institute in electronics, electrical/biomedical engineering, related fields, or equivalent education.

  • You bring 1 – 2 years of related experience preferred.

  • Sound understanding of customers and their requirements as well as knowledge and application.

  • Professional experience in electronic engineering, and testing equipment used for verification, checkout, and calibration of our products.

  • Sound knowledge of and professional technical experience with microcomputers / PC-based systems.

  • Articulate and skilled in interpersonal communication.

  • Fluency in English (other European languages desirable).

  • Willing to work normal and non-normal hours as required to support the customers and to travel extensively (up to 60%, occasionally also abroad).

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Varian is required to comply with all local and applicable regulations that may be associated with vaccine requirements for certain roles.